2 years ago

Rental lot not loading in properly and family apartment missing on map

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.103.315.1020
What expansions, game packs, and stuff packs do you have installed? All expansions. All game packs except Batuu, Spa, Strangerville and Werewolves. Stuff packs: HCH, NK, TL, MFP, LD, T, VG, KR, RG + S. Kits: DLK, LKK, ILK and CKK.
Steps: How can we find the bug ourselves? I'm not sure
What happens when the bug occurs? the lot doesn't load in and the family is in accesible from map
What do you expect to see? The lot working as it should
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

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I've been playing as a landlord on a residential lot I downloaded from the gallery and then refurbished myself for several hours over several days now with no problems. Last night just before I exited Sims, the entire rental lot didn't show up when my sims travelled back to it after being elsewhere. The lot was just empty. Save + exited back to the map where it was still showing to exist. Reloaded the lot and it was fine. I have just loaded the game up this morning and the lot only loaded the furniture for the uppermost apartment and nothing else, no walls, floors or any of the other apartments. I went back to the map to reload in like last night and it won't show the uppermost apartment and the family on the lot from the map. The other 3 apartments on the first floor show but it as if the 2nd floor doesn't exist. Oddly though, the family who live there, are still appearing as if they live there when you hover over the lot on the map. I'm baffled. I've not got a way of recreating this vanilla as I have been playing save for so long with mods in (not many though), it would have to be through it happening to someone else also.

Edit: I have noticed there is a bug report linking to floating furniture and nothing else loading however on reading the thread this seems contained in San Myshuno whereas this is happening in Tomarang. It may be linked but wanted to add it separately given I cannot load the family from the map with their flat/floor not showing up.

gameplay issue

13 Replies

crinrict
Hero+
2 years ago
@SparkyRabbit82 Going to move this to game issues for troubleshooting, especially since you are a mod user.

Could you add some pictures ? Do you have a backup from before it all happens and if so, can you duplicate this happening on a vanilla game again (removing mods probably doesn't work as it sounds like a corrupted save game)

Do you have any orange exclamation marks on the map ?
SparkyRabbit82
2 years ago
I've tried to recreate on vanilla but the same thing didn't happen upon loading and then travelling (this is assuming travelling is what triggered it). I have now reloaded the main save with my mods back in which I should add I think are more cc than mods so shouldn't (?) affect gameplay? (See attached pic, img 268). Unfortunately on reloading the main save, it now won't load so the only picture I have is one showing that the lot only gives options to go into build mode, not play any households nor any arrows to go up and down to the appartments above. (I had to crop due to file size not uploading, img 264.) The third picture (267) being what I would have expected to see when the map loaded the lot (this img was taken on the vanilla save pre-issues).
SparkyRabbit82
2 years ago
Also, no, no orange exclamation marks.
crinrict
Hero+
2 years ago
@SparkyRabbit82 Would you mind sending me your save ? Instructions in my signature
SparkyRabbit82
2 years ago
Save will be with you shortly. I managed to get the save to load when I tried again later so I attached are pictures of what the lot should be and what is loading in. It's also coming up with the already reported bug of it not showing them as property owners till opening BB.
crinrict
Hero+
2 years ago
@SparkyRabbit82 Did you ever use tool on this lot ? Did you build it yourself ?

It does look the same on my game and interestingly enough, bulldozing the lot doesn't get rid of those floating furniture. It's like building got deleted.

Do you have a backup ?
SparkyRabbit82
2 years ago
No, I've only ever had TOOL in my game once and it was a few years ago but as I couldn't work out how to use it, it got promptly removed! The lot was the original one that was there, I just added to it. Only back-up I have are the recoverable saves from before it happened. I don't mind going back to these as it was only a few hours previous but I can't be certain it wouldn't happen again.
SparkyRabbit82
2 years ago
I've just thought of something quite interesting. I noticed earlier when loooking through other For Rent bugs that there was one referring to basements not showing up on the map when loading into the lot. I started to build a basement last night on my rental lot... I loaded up my last save before the issue occurred and the basement isn't there, just under and hour later, I've started building a basement and then what I'm reporting occurs. Coincidence...? Could basements be an issue in rental lots?
crinrict
Hero+
2 years ago
@SparkyRabbit82 So you were able to duplicate the issue on a pre-bugged save just by building a basement ? Possible that basements are causing issues among other things although I've not seen any other reports of houses just disappearing.

If you start a fresh save game, go to the same lot and then build a basement, does the same happen ? (for testing)
SparkyRabbit82
2 years ago
Sorry, I mustn't haven't explained myself very well there. In a more straightforward explanation, it seems that it was after I built the basement that the bug occurred so the save I have gone back to now is before I built the basement. I will try tomorrow building a basement in the save which isn't bugged to see if it causes the same issue.