Sims 4 Sale Prices Not Applying Correctly
On the Sims 4 home page when you boot the game, it says that the Stuff Packs are at 22% off from their usual price (£9.99). When you click on them, the price is shown as £7.49, but when you click thr...
Forum Discussion
@jari121red Please contact EA Support at the following:
https://help.ea.com/en/contact-us/
SheriGR ☕ – I don’t work for EA
Frustratingly, I did. They told me to post here, for what good it would do.
EA_CharlieEA Staff (Retired)
Hi @jari121red,
Sorry to read what happened with your purchase but Answer HQ is a forum where players help each others which means that we don't have any information concerning your account and what's happening on it. ☹️
The best way to fix your issue is to contact back our support: Talk to us: How to contact EA Help for support. When you will contact them make sure that you give all the exact information on what happened.
Good luck!
This is the annoying thing. I contacted them, and their answer was to post here.
I still don't understand why, and when I asked them, their answer was, "someone will get back to you."
Apparently, EA doesn't understand how EA works, or they just decided it was too difficult to actually help me. *sigh*
