Unfortunately, the copy and paste responses this forum contains often do not work which leads to more frustration.
I was able to chat with a real person by going through several hoops not mentioned in copy and paste responses.
The agent seemed surprised I was using PS4, no mods, no ccs. I woke up this morning to a terms of service message that I had not violated tos and the sanction would be removed.
My suspicion is one of my hybrids in the gallery got nekked. Meaning the mosaic blur didn't work. The Sims have no girl or boy parts, they're smooth so it's not a horror shock. But it can cause giggles.
Console players cannot modify the game.
It's labor intensive to test which hybrids get nekked. (MerVamps, MerAliens, VampAliens, etc.) I have to put them in the bath, shower, and pool, in disguise, not in disguise, in dark form, not in dark form, because the glitch happens randomly.
I do try to do these tests before uploading to the gallery because I imagine a 13 year old might giggle so loudly as to wake mom and get in trouble.
I love occult Sims obviously.
That's the only clue. That they were surprised that I was on a console. So I am drawing a conclusion based on no further information.
I would put my way to contact them here but I think it would upset the forum mods.
Resolved!
Community Manager
