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shafezi's avatar
shafezi
New Novice
22 days ago

Sims can't travel since buying Royalty & Legacy bundle.

I purchased the Royalty & Legacy bundle, installed it for the first time today and found I cannot use it at all.

My sim cannot leave the home lot. I get an endless blue screen that makes no progress.

I've repaired the game. I've cleared the cache. I don't use mods. I have no custom content.

What is going on?

crashing
freezing
lag
live mode
mac
never cc or mods
ui (user interface)

5 Replies

  • hsynylo's avatar
    hsynylo
    Seasoned Newcomer
    22 days ago

    Same, although it worked earlier in my game. It let me select the world and lot to travel to, but then got stuck loading. 

  • crinrict's avatar
    crinrict
    Hero+
    22 days ago

    Could you please provide the following information

    • Did you never have mods/cc or remove them ? Please pick a thread tag for that.
    • What platform are you playing on (PC, Mac, Playstation, XBox). Please pick a thread tag for that.
    • Any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
  • shafezi's avatar
    shafezi
    New Novice
    21 days ago

    I've never installed mods. The only custom content I've used came from EA in the gallery, and I've removed it.

    Playing on MAC.

    No files in my documents folder.

  • shafezi's avatar
    shafezi
    New Novice
    21 days ago

    It was getting stuck loading. Now it's crashing and exiting the entire game.

  • crinrict's avatar
    crinrict
    Hero+
    21 days ago

    HI shafezi​ 

    Could you check a new save for testing purposes to see if that works ?

    Does it happen with any household in that save ? You can load in initially, right ?

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