Sims Missing Diplomas (DU)

I was playing a household of foxbury students in the campus housing, in total I only had 2/5 get their physical diplomas, 1/5 got their graduation picture (that i’m not upset about bc I did my own photoshoot) and 3/5 got the milestone. I have seen that you can try to repeat the graduation ceremony for the pictures but I don’t know of anything that can create a missing diploma or milestone. Everyone else that’s has this issue has just been freaking out bc it wasn’t 6pm yet but it’s been DAYS in my save file, I got the notifications for all of them and they just.. weren’t in their inventories. I couldn’t check household inventory because apparently student housing doesn’t have one and then they were kicked out of student housing bc they graduated so i’m not sure how to go forward. They have 100% graduated, they have it in the degree section, their profiles, and they got the career boosts, which is great, I just want the physical diploma to put up on the wall :(