Forum Discussion

mia_stop's avatar
mia_stop
Rising Rookie
2 years ago

Sims won't interact with objects or each other

  All Sims in my game, played or unplayed/other households, will not interact with objects or each other. Things appear in the action queue but the Sims just stand there, start dancing (no music is playing), or even do the animation but not directly near the object??? Like, I see Sims doing the animation of rifling through the thrift store racks and the clothes on the rack move, but they're standing outside the building, not in front of the rack.

  If my Sim is sitting on the couch and I click 'sleep' on a bed, it shows my Sim as asleep in the lower left corner but they're actually still just sitting there on the couch. Vendors and mixologists also spawn for food stalls and bars but they spawn far away them and just stand there; ordering food or drinks does nothing. 

  This is still happening after resetting Sims, disabling mods/CC, repairing the game, restarting the game and my computer... The only thing I've found to work is swimming in pools and watching TV. Otherwise, Live mode is pretty much unplayable. CAS and Build/Buy work just fine.

  I only started experiencing this after the 7/23/2024 update (PC: 1.108.289.1030), though I can't say for sure it is the issue. I'm also not sure if these are all separate bugs or part of one big problem but either way I can't play the game normally :(

 

22 Replies

  • mia_stop  That is a very long list of apps starting with Windows, and most of them don't need to at all.  I'd suggest disabling everything on the list except for HP Display Control, OneDrive (only if you use it), and SecurityHealthSysTray.  That doesn't mean the other apps will stop working, only that they won't be running in the background when you have no use for them.

    If that doesn't help, the next step is playing in a clean boot:

    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

    When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

    Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.

  • mia_stop's avatar
    mia_stop
    Rising Rookie
    11 months ago

    About an hour of disabling and rebooting later, I've tried all of this and didn't see any difference. It's possible I'm missing a step or something- either way, this has all been giving me a headache so I already deleted the "new" Sims 4 folder and loaded my original to be sure I didn't at least make things even worse. I'm fine with going back to my limited functionality I had with some packs disabled for now 😅I'll return to this issue soon when I'm less busy, maybe in the meantime someone with the same issue and more willpower will find a solution lol. At least my graphics driver is updated! Thanks for the help.