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Anonymous's avatar
Anonymous
8 years ago

The sims 4 parenthood

I bought the sims 4 parenthood but didnt know needed the sims 4 in order to play it. Will my account still be charged?

3 Replies

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    8 years ago

    @anniejess, yes you will need the Sims 4 to play any of the packs for the Sims 4.  The Sims 4 is the Base Game, and all the packs are extensions of it. 😉 

  • Anonymous's avatar
    Anonymous
    8 years ago

    Will I still be charged for the sims 4 parenthood even though I can’t play it without the sims 4?

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    8 years ago

    @anniejess, you might be able to get a refund or a credit.  I think your best bet is to contact EA support.  You can try this link:

    https://help.ea.com/en/

    or maybe this link:

    https://help.ea.com/en/contact-us/

    Explain to them that you thought Sims 4 Parenthood was a stand alone game and that you don't have the Base Game of The Sims 4, so the Parenthood Game Pack is useless for you! 🤭

    I haven't needed to do this in years, but I think I had a problem with a mobile game that was solved over the phone. 🙂  But you might prefer to email EA or go through Facebook, etc.  

    If anybody has better info for @anniejess, please speak up and help! 😇

    Best of luck!