Forum Discussion

Rising Rookie

16 days ago

The Sims think I'm offline when I am trying to collect event rewards.

As the title suggests, I've been trying to collect the rewards since Week 3 was released a couple of hours ago. However, the problem is that the game thinks I'm offline, even though I'm connected to ...

advice

gameplay issue

EA_Solaire

Community Manager

15 days ago

Hi Superwholock78

From the main menu of The Sims, head into Game Options-> Other and ensure you have Online Social Features Access enabled there.

Superwholock78
Rising Rookie
15 days ago
They are enabled, and the Game still thinks I'm offline
- Superwholock78
  Rising Rookie
  15 days ago
  So, yeah, still don't know what to do unfortunately