Forum Discussion

keljopy's avatar
keljopy
New Traveler
2 years ago
Solved

Travelling with anything other then direct phone kicks out of world

The only way I can travel is by using my phone. Any other way it pretends it is going to load and then kicks me out to the manage worlds view, at which point if I try to load that family again it gets stuck on a loading screen that never ends. I can only alt-ctrl-delete to get out, and the only way to continue playing is to force close without saving or play another family until the original is all home again.

This happens with:

-Clicking on a neighboring lot

-Clicking on festival flyer popups

-Planning social events anywhere other than the current lot (whether by phone or calendar).

I have all DLC. It's been happening for a while now, but I just used the phone as a workaround. However now it is unplayable as I am trying to do a Mountain Climbing excursion and there is no workaround, so this content is just completely unavailable. I also don't know about going to work or school with a sim as I haven't played teens or an active job since this started.

I have repaired my game, cleared the cache, restarted my computer, and repaired the game again. I have no mods.

  • keljopy's avatar
    keljopy
    2 years ago

    It was the corrupted Onsen bathhouse. I had to save my house to my library, open the save without Snowy Escape, save it, then open it with Snowy Escape and replace my house to fix it.

5 Replies

  • keljopy's avatar
    keljopy
    New Traveler
    2 years ago

    After doing more testing, it looks like it is only in Yukimatsu. I haven't been playing elsewhere recently. I can't go to the festival there unless I go by phone. I can only travel to the Onsen bathhouse by phone. I can't do a mountain climb excursion at all. It looks like others have been having this issue for 2 years, and at least one fixed it by disabling the vampire pack. But it is all saves and all families

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @keljopy

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
  • keljopy's avatar
    keljopy
    New Traveler
    2 years ago

    It was the corrupted Onsen bathhouse. I had to save my house to my library, open the save without Snowy Escape, save it, then open it with Snowy Escape and replace my house to fix it.