Crash After Crash

No crashes since the emergency hot fix patch. But did have one sever lag in build mode and live mode. No blizzards present in my sim's neighborhood during the lag. Had to close the game and restart to clear the lag. Plus got another message stating an item in build mode was removed because either I didn't own it installed it.

If your playing in Winter the emergency patch didn't fix the crash caused by Father Christmas.
https://www.youtube.com/watch?v=Ps1aW231Cr0&feature=youtu.be

"catloverplayer;c-17730577" wrote:
If your playing in Winter the emergency patch didn't fix the crash caused by Father Christmas.
https://www.youtube.com/watch?v=Ps1aW231Cr0&feature=youtu.be

Santa broke the game really? ??

There was a crash by Father Winter? What happens to the game right before the crash that Father Winter causes? Please share, that way I know what to watch out for to avoid this crash.
The vid doesn't say what happens in the game just before the crash. It only said that Father Winter's beard is broken. But how is it broken? Is his beard like not there on his face when he comes over to place presents under the tree? There's one possible way to avoid this crash that I can see. Have your sim not celebrate Winter Fest. You can delete this holiday by opening the calendar and clicking on the holiday and choose to delete. This should fix the crashed caused by Father Winter.

Deleted.

This game crashes every 2 mins. This is just beyond pathetic. EA wow....is all I have to say

@Mariamms What console are you playing on?

Xbox one

@Mariamms I'm afraid I can't suggest anything, but it does seem as though XBox are being glossed over... It may be due to lack of input from XBox players? I only ever hear maybe 2/10 console players who are having issues being on XBox.

This issue was to have been fixed for both consoles the week following the release of Snowy Escape. If you are still having this issues please direct your problem to EA.com/help bug report. They will see your bug report and look into it. They can't ignore the problem because it costs EA lots of money if they do. And they are into making a profit, not shelling out money.