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Missval22's avatar
Missval22
Rising Traveler
3 months ago

Crash since update 09/18/24

Hello,
Since the last update, my game is unusable.
It crashes after a few minutes of play. I'm angry because everything was working fine until this update.
I've checked my Windows and my NVIDIA card and everything is up to date.
What happened? How is it possible to release such an update?
My game starts, my game loads but after a few minutes everything goes black and it crashes.
I'm waiting for a quick fix, without which I'm definitively giving up on sims 4 and 5, as this is unacceptable.

 

  • Hello,
    Just to let you know, I've found a solution to my problem: I've had to change the “Graphics” setting in the Sims to very high instead of Ultimate since the September 18 update.
    This means I don't get any more crashes, but it's not normal because my computer supported the Ultimate option before the update! And EA is still unresponsive to the crashes people are experiencing...