Forum Discussion

ReclusiveEagle's avatar
4 years ago

Hey Maxis. This is how you should respond to the community

https://www.youtube.com/watch?v=6YgKUZnUyak

Maybe the Sims Team at Maxis can learn some tips from Mojang on how to engage with and respond to the community.
Agnes was almost in tears telling us how they've had to split the update and delay part of it. The Sims team would never. And that is a massive part of the problem with Sims 4. Laundry Lists are not communication, they are a joke.

The last time you tried to engage with the community you threw SimGuruDrake under the bus and took no responsibility or accountability while expecting her to defend you and make excuses for you till she was almost mentally destroyed. But hey that's the EA way right? Use people till they can't work no more. Sorry I mean, that's the Maxis way now too.
  • "SimmerGeorge;c-17859734" wrote:
    "Babykittyjade;c-17859726" wrote:
    "Sk8rblaze;c-17859691" wrote:
    "Babykittyjade;c-17859478" wrote:
    Lol I'm really confused. You want the sims team to cry in a video? ??


    Who is crying in that video? That's just how that individual talks. Pretty rude to say something like that, IMO.


    My apologies.So let me rephrase the question in a more polite manner ? you want the sims team to make a video full of emotion that makes it seem like they are about to cry?


    I think the keywords here would be sincerity, humility and accountability


    Yeeahhhh, I'll agree with this, more or less.
    I've worked in enough sales jobs and been involved in enough politics to know when the SimGurus are using pre-prepared talking points and sidestepping controversy.

    Every Maxis Monthly, every time a Simguru responds (usually to a Gamechanger, never to us mere mortals) on Twitter, they're always overwhelmingly positive, and never actually speak from the heart.

    Acting like human beings instead of salespeople would go a long way.
  • Hey folks,

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  • "LittleFox2;c-17860520" wrote:

    She did not look to be almost in tears, she looked more nervous than anything else; it was very distracting trying to listen to her so I did not. Henrik did a far better job.

    ReclusiveEagle wrote: »
    Maybe the Sims Team at Maxis can learn some tips from Mojang on how to engage with and respond to the community.
    Agnes was almost in tears telling us how they've had to split the update and delay part of it. The Sims team would never. And that is a massive part of the problem with Sims 4. Laundry Lists are not communication, they are a joke.


    Does knowing that EA is disliked internationally change anything--no because that is purely an emotional response and subjective. Who cares if they've been sued by employees and customers? That is what courts are for.
    SimmerGeorge wrote: »
    Again, tons of videos online about EA and why they are disliked internationally. (btw, they have been sued several times and been in court against their own employees and customers, yet say they don't understand the hate)


    Does EA need to take note, yet another subjective thing. I don't read any of the bug reports and nor have I followed any of the communication they release except for game pack trailers. Personally, I'm good with things while some of you may not be. Yet, if I feel the need to search for more information, I do so.


    A lot of the biggest fans actually post in the EA Help section too to report bugs. Actually helps how much more supportive and helpful Simmers are there and Simmers are on an equal playing field there too. Actually wish insightful, like, and awesome were replaced with a me too that would actually help get bugs and game requests in single quantity to address issues here too. It would help with communication a lot.
  • "Nikkih;c-17864647" wrote:
    "SimmerGeorge;c-17864640" wrote:
    "Nikkih;c-17864493" wrote:
    How about, how some members in the community treat them?, personally attacking someone because of a game, yes the developers messed up with the sims 4 but they are fixing it, humans are allowed to make mistakes ( we're good at it), I would say maxis are getting better at talking to the community despite getting abuse by some, it's doesn't cost anything to be a decent human being, at the end of the day its only a game and if its not someones cuppa tea, people don't have to buy and support it, yes I understand some people frustration about the game but I'd say maxis is treating us better than how some treat them, my post isn't intended to be rude, unfortunately you can't get my tone of voice on text of how I'm saying this :-), it's how I personally feel about the topic


    @Nikkih It depends on how you define "attack". Constructive criticism isn't attacking, especially for products people have paid for.

    Also "one mistake"? The didn't just make one mistake, they have made dozens over the last 6 years with the game and also with how they react to constructive criticism.

    And imo they are not trying hard enough to fix it at all. Look at games like Final Fantasy XIV, Cyberpunk 7077, No Man's Sky. These games made huge compromises and improvements in order to respond to criticism. EA didn't do 1% of that and kept making more and more mistakes for years after the release of the Sims 4.

    When you make a mistake but still charge 60$ for that mistake, you should be ready to actually do a lot more to fix it and also know how to respond to the community in a better way without lying constantly and not being transparent.


    Humans make more than one mistake and Humans are also impatient , yes constructive criticism is good, great even but that isn't what I'm talking about, for example I remember a while ago when 2 developers done a livestream someone made fun of a developer, they are game developers not professional YouTubers, the woman probably was nervous, the game is still in development and even if they added everything, they would always be someone not happy let's be honest there , you cant please everyone that's impossible @SimmerGeorge


    @Nikkih Yeah but that's just bullying. There are always gonna be people who take it too far. You can be constructive and criticize something but there is no reason to get personal and attack or bully people. I agree that's not a good thing.
  • "Ray_Trace;c-17871630" wrote:
    "Scobre;c-17871620" wrote:
    Why I shake my head when people say that the Sims games should be made for women only when it is actually the most toxic games on the market towards women and the women that make the game.


    Yeah, people who say the Sims should be made for women only are ludicrous, if there are any: it's like telling me, a woman, that games like Left 4 Dead 2 should be catered exclusively to men.

    I strongly disagree with the idea that the Sims is the most toxic community for girls out there. A lot of shooting games such as Rainbow Six Siege or Left 4 Dead 2 has women getting harassed whenever they voice chat (especially if you watch the OMG a girl series on YouTube), people constantly calling them "grills", sexually harassing them, talking down on them, and begging for "their Instagram", and assuming they're 12 year old boys because they sound like them. Girls are rare to find online, most of them mute or lie about being prepubescent boys because of that type of harassment. Even online I had random guys trying to flirt with me, calling me a "gamer girl", and while it was cute, it just reeks a level of desperation. I don't think any of the Sim Gurus or female Sim YouTubers experienced this level of harassment that women receive in other games.

    Even IRL when I attended a lounge for friendlies in Super Smash Bros. 4, while I was playing friendlies with another guy, people said "oh you're getting beaten by a girl" and while it was in friendly taste and all, this is all too common online when you venture out of the Sims.

    I don't know what League of Legends is like for girls but the Riot Games studio itself was extremely notorious for gamer bro attitudes and toxic workplace against women to the point where they got sued. That's all my experience with it because I don't have much interest in competitive PvP which breeds general toxicity anyway.

    The boys do harass Simmer girls on social media too with Twitch, Twitter, Youtube, and Discord. Why the Sims 5 going online would be a bad idea. I have seen it myself. They tend to target the Sims channels more with much more crude comments than that knowing the target market is older women. It is quite sad really. Then again being a mod for those channels we tend to try to catch those type of behavioral issues right away. Especially for the bigger game changers with all the people that hit on them a lot. Plus I have been around when SimGuruKate got the blame for a male game changers behavior. There have been death threats towards Gurus before too. So yes it is worst than LOL. Been around with racial slurs thrown towards women too.
  • "Scobre;c-17871616" wrote:
    "Renato10;c-17863216" wrote:
    Two words: ELECTRONIC ARTS

    The Sims 4 was intended to be an online game like SimCity reboot from 2013. SimCity failed so let's put a 4 in the title and build upon it as long as we can and call it a day!

    They plan to again with the Sims 5.


    Yeah... I'm not even excited anymore. If it wasn't the first three The Sims games, this franchise would be dead to me!