How do I transfer Sims 4 data, rewards etc to a new computer?

After you have installed the EA app onto your new laptop, log in to the EA app using the same account as you used in your old computer. Then you can  download the Sims 4 game and all the packs that you own. On your old computer, make a copy of your Sims 4 folder ( that is in Documents-Electronic Arts- then the Sims 4 folder is there) and place this copy of your Sims 4 folder on an external drive. Then on your new laptop, load your sims 4 game for the first time. Then exit the game. This will create a new sims 4 folder in Documents -Electronic Arts on your new laptop. Then you can replace this new sims 4 folder with the old sims 4 folder that you have on the external drive. Then all your data will be there.

Oh, but I placed the Sims 4 folder in the usb drive

You can use a usb drive to copy the sims 4 folder onto your new laptop. It can be an external hard drive or a usb drive, that you copy the sims 4 folder from onto your new laptop. 

SweetShineKah​ 

Are you on a Mac or Windows computer?

SweetShineKah wrote:

Oh, but I placed the Sims 4 folder in the usb drive

Have you created a symlink from your Documents folder to the Electronic Arts folder on an external drive? Or do you mean you have copied the Electronic Arts > The Sims 4 folder to an external drive and are now unsure what to do?

Assuming you haven't created a symlink:

You shouldn't copy the contents of the entire Sims 4 folder to the new computer because the graphics settings you had stored on your old machine will also copy over and it is much better to set the graphics options yourself on the new machine. And there are cache files in the Sims 4 folder that don't need to be copied over. 

If you use Mods and have issues getting them to show as installed on your new computer you should zip up the Mods folder on the old machine and copy it over to the new one then unzip it.