Forum Discussion

PCBmomma's avatar
4 years ago

Cannot load family

I have tried removing my caches, taking out my saves and mods, and even restarting my game. I cannot load my saves. It takes me straight to the manage worlds screen when I try and load my game and even though I don't have the high school expansion pack, I cannot see the button for copperdale. what am I doing wrong?

16 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago

    @PCBmomma wrote:
    @Bluebellflora Why do that when I’ve stated that I even uninstalled and re installed origin AND the sims 4 at least twice now. It doesn’t make sense. And yes I deleted all the cache files from origin. This patch really screwed up my game.

    Because the game and the Sims 4 folder where your saves etc. are stored are two completely separate entities. The problem isn’t with your game installation, it’s most likely something in your Sims 4 folder, probably mod related which is the most common cause of this problem if it happens with all your saves (yes, even if you have cleared out Mods). It may be that Mods have screwed up a save which is why starting completely clean with a vanilla folder and testing just ONE save is the best troubleshooting.


    I’m not sure why you wouldn’t want to try that?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago

    Moved to the Game and Mod issues board. This is not a Mac tech. issue.

  • There is DEFINITELY something wrong with this stupid patch because I haven't done anything differently, and now when I try to restart the game, all worlds that are not purchased are now missing, whereas before only the high school was missing. This was after exiting the game, restarting it, exiting the game, restarting it, and each time the result is different? What are you doing Maxis?!

  • PCBmomma's avatar
    PCBmomma
    4 years ago
    @Bluebellflora It’s still doing it. And I had NO mods or cc in the folder or even no previous save even when I reinstalled it. I started all brand new and still couldn’t do it. This is definitely a patch issue. Not mod.
  • PCBmomma's avatar
    PCBmomma
    4 years ago
    @KeepCalmNancy I agree it’s a patch issue. I’m really frustrated. I haven’t played since July 12 and after the update I’m ready to quit for a while
  • Same!!! I haven't been able to do anything. And I followed the same steps recommended for you as well. Still, nothing will load. And now the game has actually started to freeze on startup something that has NEVER happened before.