Forum Discussion

nebulaithink's avatar
nebulaithink
3 years ago
Solved

CAS Detail Edit doesn't work

Whenever i go to Create a Sim to edit one of my Sims, if I try and click on the face to edit the details it just highlights the whole face white. The option to click and drag the sliders on features ...
  • crinrict's avatar
    crinrict
    3 years ago

    Oh sorry, thought you knew what I was talking about as it's one of the basic troubleshooting steps given here multiple times, so I was just double checking if that was one of the things you tried.

    Instructions here:

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

nebulaithink's avatar
nebulaithink
3 years ago

I don't seem to understand. Could you give a step-by-step?

crinrict's avatar
crinrict
Hero+
3 years ago

Oh sorry, thought you knew what I was talking about as it's one of the basic troubleshooting steps given here multiple times, so I was just double checking if that was one of the things you tried.

Instructions here:

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • ConfigOverride, if you have your own configuration files.
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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