Game Crashes Back to World Select Menu. UI Issue Followed by New Crash

kkaylaa44​ It could be the build itself that's an issue. Does it happen with any lots/builds that come with the game itself, when you have no mods/CC? If so, please attach the new lastexception file. You can use the Reply window paperclip.

It’s a build that I made that day and saved to my library

kkaylaa44​ Was this a Gallery lot? If so, please test with a lot that's already in the game - this is to rule out that it's not that build that's your issue. You can change one to Custom Venue. 

This is what the new last exception file says: 

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>d3e8c0b0f80e72fc68e136b1</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2025-10-04 08:04:04</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1220-1.300.000.223.Release</buildsignature><categoryid>club_tuning.py:2105</categoryid><desyncid>d3e8c0b0f80e72fc68e136b1</desyncid><systemconfig/><screenshot/><desyncdata>Exception in &lt;function c_api_zone_loaded at 0x18b535290&gt;, args: (247440018898960703, &lt;built-in method zone_load_completed of NoneType object at 0x151275078&gt;), kwargs: {}&#13;&#10;IndexError('list index out of range') (IndexError: list index out of range)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 297, in c_api_zone_loaded&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1800, in load_zone&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in load_all_services&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 549, in load_all_services&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\custom_schedules\custom_schedule_service.py", line 144, in load&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\custom_schedules\custom_schedule_data_classes.py", line 93, in from_proto_msg&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\clubs\club_tuning.py", line 1166, in load_criteria_from_proto&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\clubs\club_tuning.py", line 2105, in __init__&#13;&#10;IndexError: list index out of rangertim=0&#13;&#10;Client Session Time: 28.61&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,554,1,6063&#13; &#10;Modded: False&#13; &#10;SystemInfo: Mac OS X Version 15.6.1 (Build 24G90) GPU: Intel Iris Plus Graphics 645 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: x86_64&#13; &#10;&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>d3e8c0b0f80e72fc68e136b1</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2025-10-04 08:04:05</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1220-1.300.000.223.Release</buildsignature><categoryid>log.py:899</categoryid><desyncid>d3e8c0b0f80e72fc68e136b1</desyncid><systemconfig/><screenshot/><desyncdata>Exception in &lt;function c_api_client_connect at 0x18b535710&gt;, args: (3, 2312873704, 31267236742103114, 'kkaylaa44', 247440018898960703, &lt;built-in method client_connect_completed of NoneType object at 0x151275078&gt;, 247440018855886923, 'en-us', False), kwargs: {}&#13;&#10;AssertionError('[Zone] [sscholl] You must wait until after load_zone() has been called before checking is_first_visit_to_zone.') (AssertionError: [Zone] [sscholl] You must wait until after load_zone() has been called before checking is_first_visit_to_zone.)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 602, in do_zone_spin_up&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 702, in _initialize_clock_speed&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 638, in _should_restore_saved_client_connect_speed&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 346, in is_first_visit_to_zone&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\log.py", line 899, in assert_raise&#13;&#10;AssertionError: [Zone] [sscholl] You must wait until after load_zone() has been called before checking is_first_visit_to_zone.rtim=0&#13;&#10;Client Session Time: 28.61&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,554,1,6063&#13; &#10;Modded: False&#13; &#10;SystemInfo: Mac OS X Version 15.6.1 (Build 24G90) GPU: Intel Iris Plus Graphics 645 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: x86_64&#13; &#10;&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>d3e8c0b0f80e72fc68e136b1</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2025-10-04 08:04:05</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1220-1.300.000.223.Release</buildsignature><categoryid>__init__.py:202</categoryid><desyncid>d3e8c0b0f80e72fc68e136b1</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'Lot' object has no attribute 'set_stat_value')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 616, in _fill_and_send_save_game_protobufs_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 543, in save_all_services&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 122, in save&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1722, in save_zone&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\world\lot.py", line 519, in save&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\world\lot_tuning.py", line 541, in calculate_object_quantity_statistic_values&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\objects\components\__init__.py", line 202, in __getattr__&#13;&#10;AttributeError: 'Lot' object has no attribute 'set_stat_value'rtim=0&#13;&#10;Client Session Time: 28.61&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,554,1,6063&#13; &#10;Modded: False&#13; &#10;SystemInfo: Mac OS X Version 15.6.1 (Build 24G90) GPU: Intel Iris Plus Graphics 645 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: x86_64&#13; &#10;&#13; &#10;</desyncdata></report>
</root>

luthienrising​ I just deleted that and last exceptions and it was working until I put the lot I built back in the world. The lot is a custom venue but Thursday it was letting me play with a custom venue I built without any problems. 

I have determined the problem is exclusively with creating a custom schedule from scratch for a custom venue. If I take a premade one and edit it then it seems to be working

kkaylaa44​ Turning off mods without deleting the localthumbcache file could mean the game still sees some impact from some mods. It's a good file to delete at game updates if you use mods, and any time you change what's in the Mods folder. Try doing that.

I was playing Thursday with the mods with no problems and yesterday I did try removing the mods and it didn’t fix the problem. Having the mods in the game is the only thing that is helping the UI problem. Either way the mods aren’t affecting the gameplay as it doesn’t work with or without them. 

kkaylaa44​ Both the mods you mention were broken by the last update. and the august update broke some script mods.