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Lumi1133's avatar
Lumi1133
Newcomer
9 hours ago

Game crashes when I try to load mods through an external hard drive.

Because of my laptop's limited space, I have the game itself downloaded on an external hard drive, and I have followed a tutorial to link my mods folder to the same external hard drive as well. I've made sure the main game folder and the mods folder are not combined at all.

In the past, I had the game downloaded through Steam, and this wasn't an issue for awhile, until the game started to crash even if I only had very few mods in the mods folder. After I deleted Sims 4 through Steam, I swapped to the EA app, and the issue still occurred.

I have gone through my mods and deleted anything that could be corrupted or out of date, I have redone the tutorial to link my mods folder multiple times, I've refreshed the cache to my game and even repaired it multiple times as well. I've done a full reset, and nothing works. All script mods have been updated or removed.

The game works fine when there are no mods installed, and the game still works if I don't have the mods folder linked to the external hard drive; mods do show up when the folder isn't linked. 

Any help would be really appreciated, as I've been struggling with this for a few months now. Thank you.

4 Replies

  • puzzlezaddict

    Description
    Faulting Application Path:    D:\The Sims 4\Game\Bin\TS4_x64.exe

    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    TS4_x64.exe
    Application Version:    1.117.227.1030
    Application Timestamp:    68912761
    Fault Module Name:    TS4_x64.exe
    Fault Module Version:    1.117.227.1030
    Fault Module Timestamp:    68912761
    Exception Code:    c0000005
    Exception Offset:    00000000001306d0
    OS Version:    10.0.26100.2.0.0.768.101
    Locale ID:    1033
    Additional Information 1:    2e69
    Additional Information 2:    2e6974b6f36fcd994c4b8a8fed30d889
    Additional Information 3:    1924
    Additional Information 4:    19246afac4fb631de08a9f070285493a

    Here's what was there, and yes, the format is NTFS.

  • Lumi1133​  Please check though.  If the drive is FAT32, that could explain the issue.

    If the drive is in fact NTFS, please trigger the crash again, then look for new errors in the Reliability Monitor.  Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

    Look for an error that happened at exactly the time of this Sims 4 crash.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

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