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SimmygamerCourt's avatar
SimmygamerCourt
Rising Novice
15 days ago

Infinite Loading Screen

When I travel with my sims to go to another lot (in this case its to a restaurant lot), the loading screen takes forever. The music chimes like normal (the music you hear when you've loaded to the new lot) but nothing happens, the plumbob continues to spin and the loading menu does not go away. 

My game is updated, I've repaired it, deleted the cache files, restarted multiple times. I'm not sure what to do.

7 Replies

  • Update: I removed all mods and cc and now when I try to load my game, the loading screen to get into my save file is infinite as well. So I really don't know what's wrong if now its doing this without mods or cc

  • Hi SimmygamerCourt 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

  • SimmygamerCourt's avatar
    SimmygamerCourt
    Rising Novice
    3 days ago

    sorry for the delay. wanted to update my game and try and it looks like still having an issue with the loading screen. Attached is the last exception report that generates.

  • crinrict's avatar
    crinrict
    Hero+
    3 days ago

    You can't attach LastExceptions. You'll need to copy/paste the content

  • SimmygamerCourt's avatar
    SimmygamerCourt
    Rising Novice
    3 days ago

    sorry about that. here you go:

    <?xml version="1.0" ?><root>
    <BetterExceptions><BEversion>v3.13</BEversion><WasBlank>False</WasBlank><TuningLoadFinished>False</TuningLoadFinished><BadObjectCC>False</BadObjectCC><Advice>This is likely due to bad tuning. Check the Summary and Broken Mods section in BE Report.</Advice></BetterExceptions><report><version>2</version><sessionid>5017fc2c82f7c36b67cb6681</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-07 15:41:35</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>shrooms.py:15</categoryid><desyncid>5017fc2c82f7c36b67cb6681</desyncid><systemconfig/><screenshot/><desyncdata>  Failure: 'NisaK/wickedsuccubi/tuning/situations/shrooms' (NisaK.wickedsuccubi.tuning.situations.shrooms) &#13;&#10;     No module named 'situations.complex.temporary_clone_situation' (ModuleNotFoundError: No module named 'situations.complex.temporary_clone_situation')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedsuccubi\tuning\situations\shrooms.py", line 15, in &lt;module&gt;&#13;&#10;ModuleNotFoundError: No module named 'situations.complex.temporary_clone_situation'rtim=0&#13;&#10;Client Session Time: 377.28&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,411,0,5924&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 2070 SUPER  32.0.15.6094, GUID: C448C09C-E11D-11EF-96B5-E4F127287838&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>5017fc2c82f7c36b67cb6681</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-07 15:45:08</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>PublicUnlock.py:13</categoryid><desyncid>5017fc2c82f7c36b67cb6681</desyncid><systemconfig/><screenshot/><desyncdata>[jdimailig] Error invoking TunableModelWrapper._factory (AttributeError: 'NoneType' object has no attribute 'get_model')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "Core\sims4\utils.py", line 179, in wrapper&#13;&#10;  File "Server\areaserver.py", line 167, in c_api_server_init_tick&#13;&#10;  File "Core\sims4\core_services.py", line 164, in start_service_tick&#13;&#10;  File "Core\sims4\service_manager.py", line 346, in start_single_service&#13;&#10;  File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2022\Tmex-BetterExceptions\PublicUnlock.py", line 13, in _unlock&#13;&#10;  File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2022\Tmex-BetterExceptions\tmex_BetterExceptions_Hooks.py", line 39, in tm_get_tuning_finished&#13;&#10;  File "Core\sims4\tuning\instance_manager.py", line 158, in update_incremental_start&#13;&#10;  File "Core\sims4\tuning\instance_manager.py", line 205, in _execute_gen&#13;&#10;  File "Core\sims4\tuning\instance_manager.py", line 252, in _execute_func_and_calculate_time&#13;&#10;  File "Server\sims\masked\v186.1\injector.py", line 26, in _wrapped_function&#13;&#10;  File ".\WickedWhims_v186.1\turbolib2\tunables\quicktune\tuned.py", line 21, in _turbolib_on_quicktune_snippet_tuning_load&#13;&#10;  File ".\WickedWhims_v186.1\turbolib2\services\whims_service.py", line 85, in _turbolib_load_whims_into_whim_sets&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\utilities\nisa_injector.py", line 25, in _wrapped_function&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\utilities\hazard_detector.py", line 89, in wrapper&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedsuccubi\tuning_injection.py", line 145, in succubus_inject_class_instances&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\utilities\nisa_injector.py", line 17, in protected_original_function&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedsuccubi\fire_resistance\fire_service_injections.py", line 35, in add_superaffordances&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedpervs\interactions.py", line 357, in add_superaffordances&#13;&#10;  File ".\WickedWhims_v186.1\turbolib2\services\affordances_service.py", line 498, in _turbolib_on_tunable_class_tuning_load&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedmermaids\tuning_injection.py", line 32, in mermaid_injections&#13;&#10;  File "\1 GRUMPY\Grumpy_Iconic_Active_Modeling_Career_Patreon_Version_1.2.ts4script\Grumpy_ModellingActiveCareer.py", line 10, in _inject&#13;&#10;    return new_function(target_function, *args, **kwargs)&#13;&#10;  File "\1 GRUMPY\Grumpy_Iconic_Active_Modeling_Career_Patreon_Version_1.2.ts4script\Grumpy_ModellingActiveCareer.py", line 44, in Grumpy_ModellingActiveCareer_AddMixer_24508&#13;&#10;    original(self)&#13;&#10;  File "\1 GRUMPY\Grumpy_Iconic_Active_Modeling_Career_Patreon_Version_1.2.ts4script\Grumpy_ModellingActiveCareer.py", line 24, in Grumpy_ModellingActiveCareer_AddPhoneAffordances&#13;&#10;  File "Core\sims4\tuning\instance_manager.py", line 567, in load_data_into_class_instances&#13;&#10;  File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2022\Tmex-BetterExceptions\tmex_BetterExceptions_Hooks.py", line 26, in tm_get_last_tuning&#13;&#10;  File "Core\sims4\tuning\serialization.py", line 673, in load_from_xml&#13;&#10;  File "Core\sims4\tuning\serialization.py", line 718, in feed&#13;&#10;  File "Core\sims4\tuning\serialization.py", line 762, in _load_node&#13;&#10;  File "Core\sims4\tuning\serialization.py", line 811, in _load_tunable&#13;&#10;  File "Core\sims4\tuning\tunable.py", line 391, in load_etree_node&#13;&#10;  File "Core\sims4\tuning\tunable.py", line 545, in __call__&#13;&#10;  File "Server\tunable_utils\tunable_model.py", line 75, in _factory&#13;&#10;  File "Server\tunable_utils\tunable_model.py", line 71, in get_model&#13;&#10;AttributeError: 'NoneType' object has no attribute 'get_model'&#13;&#10;rtim=0&#13;&#10;Client Session Time: 377.28&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,411,0,5924&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 2070 SUPER  32.0.15.6094, GUID: C448C09C-E11D-11EF-96B5-E4F127287838&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>5017fc2c82f7c36b67cb6681</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-07 15:45:09</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>PublicUnlock.py:13</categoryid><desyncid>5017fc2c82f7c36b67cb6681</desyncid><systemconfig/><screenshot/><desyncdata>[jdimailig] Error while parsing tuning in Instance: 10925862766486388601 (Littlbowbub:GC_object_Food_SpookyGoodieBags-single), Types.OBJECT: (AttributeError: 'NoneType' object has no attribute 'get_model')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "Core\sims4\utils.py", line 179, in wrapper&#13;&#10;  File "Server\areaserver.py", line 167, in c_api_server_init_tick&#13;&#10;  File "Core\sims4\core_services.py", line 164, in start_service_tick&#13;&#10;  File "Core\sims4\service_manager.py", line 346, in start_single_service&#13;&#10;  File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2022\Tmex-BetterExceptions\PublicUnlock.py", line 13, in _unlock&#13;&#10;  File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2022\Tmex-BetterExceptions\tmex_BetterExceptions_Hooks.py", line 39, in tm_get_tuning_finished&#13;&#10;  File "Core\sims4\tuning\instance_manager.py", line 158, in update_incremental_start&#13;&#10;  File "Core\sims4\tuning\instance_manager.py", line 205, in _execute_gen&#13;&#10;  File "Core\sims4\tuning\instance_manager.py", line 252, in _execute_func_and_calculate_time&#13;&#10;  File "Server\sims\masked\v186.1\injector.py", line 26, in _wrapped_function&#13;&#10;  File ".\WickedWhims_v186.1\turbolib2\tunables\quicktune\tuned.py", line 21, in _turbolib_on_quicktune_snippet_tuning_load&#13;&#10;  File ".\WickedWhims_v186.1\turbolib2\services\whims_service.py", line 85, in _turbolib_load_whims_into_whim_sets&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\utilities\nisa_injector.py", line 25, in _wrapped_function&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\utilities\hazard_detector.py", line 89, in wrapper&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedsuccubi\tuning_injection.py", line 145, in succubus_inject_class_instances&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\utilities\nisa_injector.py", line 17, in protected_original_function&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedsuccubi\fire_resistance\fire_service_injections.py", line 35, in add_superaffordances&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedpervs\interactions.py", line 357, in add_superaffordances&#13;&#10;  File ".\WickedWhims_v186.1\turbolib2\services\affordances_service.py", line 498, in _turbolib_on_tunable_class_tuning_load&#13;&#10;  File "E:\\Python3_7_0\\version_vault\\LL\LL_3_4\NisaK\wickedmermaids\tuning_injection.py", line 32, in mermaid_injections&#13;&#10;  File "\1 GRUMPY\Grumpy_Iconic_Active_Modeling_Career_Patreon_Version_1.2.ts4script\Grumpy_ModellingActiveCareer.py", line 10, in _inject&#13;&#10;    return new_function(target_function, *args, **kwargs)&#13;&#10;  File "\1 GRUMPY\Grumpy_Iconic_Active_Modeling_Career_Patreon_Version_1.2.ts4script\Grumpy_ModellingActiveCareer.py", line 44, in Grumpy_ModellingActiveCareer_AddMixer_24508&#13;&#10;    original(self)&#13;&#10;  File "\1 GRUMPY\Grumpy_Iconic_Active_Modeling_Career_Patreon_Version_1.2.ts4script\Grumpy_ModellingActiveCareer.py", line 24, in Grumpy_ModellingActiveCareer_AddPhoneAffordances&#13;&#10;  File "Core\sims4\tuning\instance_manager.py", line 567, in load_data_into_class_instances&#13;&#10;  File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2022\Tmex-BetterExceptions\tmex_BetterExceptions_Hooks.py", line 26, in tm_get_last_tuning&#13;&#10;  File "Core\sims4\tuning\serialization.py", line 673, in load_from_xml&#13;&#10;  File "Core\sims4\tuning\serialization.py", line 718, in feed&#13;&#10;  File "Core\sims4\tuning\serialization.py", line 762, in _load_node&#13;&#10;  File "Core\sims4\tuning\serialization.py", line 811, in _load_tunable&#13;&#10;  File "Core\sims4\tuning\tunable.py", line 391, in load_etree_node&#13;&#10;  File "Core\sims4\tuning\tunable.py", line 546, in __call__&#13;&#10;  File "Server\tunable_utils\tunable_model.py", line 75, in _factory&#13;&#10;  File "Server\tunable_utils\tunable_model.py", line 71, in get_model&#13;&#10;AttributeError: 'NoneType' object has no attribute 'get_model'&#13;&#10;rtim=0&#13;&#10;Client Session Time: 377.28&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,411,0,5924&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 2070 SUPER  32.0.15.6094, GUID: C448C09C-E11D-11EF-96B5-E4F127287838&#13; &#10;</desyncdata></report>
    </root>

  • crinrict's avatar
    crinrict
    Hero+
    2 days ago

    Please move your mods folder to the desktop, delete Documents > Electronic Arts > The Sims 4 > localthumbcache, repair your game and then try again on a backup of your save to see of you can duplicate the issue on a game with no mods.

    There's several mods mentioned in this LE so start with removing those. Do check for updates with the creator.

    Moving this to the mods forum.

  • SimmygamerCourt's avatar
    SimmygamerCourt
    Rising Novice
    8 hours ago

    So I did all of these steps and loaded my game on a recovered save and now the infinite loading screen occurs when I'm trying to load into the household. 
    Before, the issue was that I received the loading screen when I go to certain lots (so far I've only tested restaurants and certain ones work and others don't). But now, without the mods folder and with everything you recommended, I can get the game to load, the world map loads, but when I select the household, infinite loading screen. 

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