Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? All EP's except Eco Lifestyle, Wedding stories, dream home decorator, parenthood, dine out, spa day, outdoor retreat, jungle adventure, moschino, vintage glamour, cool kitchen, backyard, my first pet, pefect patio, toddler stuff, movie hangout, bowling night, romantic garden, spooky stuff, luxury party stuff, nifty knitting, kids room stuff
Steps: How can we find the bug ourselves? I have no idea, for me it's everytime I try to open the world
What happens when the bug occurs? Everytime I try to open Chestnut Ridge the screen goes all white, no matter if I go there from the menu or when playing a family and trying to make them travel there. I can access the icon to go back to the main menu but nothing else.
What do you expect to see? Chestnut Ridge
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? All EP's except Eco Lifestyle, Wedding stories, dream home decorator, parenthood, dine out, spa day, outdoor retreat, jungle adventure, moschino, vintage glamour, cool kitchen, backyard, my first pet, pefect patio, toddler stuff, movie hangout, bowling night, romantic garden, spooky stuff, luxury party stuff, nifty knitting, kids room stuff
Steps: How can we find the bug ourselves? I have no idea
What happens when the bug occurs? Everytime I try to open Chestnut Ridge, no matter if I go there from the menu or when playing a family and trying to make them travel there.
What do you expect to see? Chestnut Ridge
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No