Hello! I promise before posting on here I did a deep dive and I'm not really able to get the help i need from what I've searched. I originally played on Mac Book Air in Origin and had my game on a hard drive. I originally had my hard drive formatted for Mac and i reformatted it to be able to load it to my PC.I am able to move my save games (which yay!!) but I'm not able to move my CC or mods. Now my mods whatever i don't have much i can redownload that. I have 8k worth of CC like clothes, accessories, furniture. It gives me an error like the attached. I am able to download the cc from my new gaming pc fine and the game will run but, anything from my old mac it won't allow me to. It is saying its attached to Origin. if I'm going to just have to restart, I will cry but, I will just do it, but I wanted to see if anyone ever had this issue. I just don't understand why my saves could move over with no issue but, literal clothes cc can't... Also, I did a test where I just moved one CC like a hair from my old hard drive and it won't run. I also did see people say like compress all of the mods to like to make it one file, I'm not comfortable with that as sometimes things stop working or you don't like it anymore so if that's the only option, I guess it's my time to restart! Thank you for the help.

@desireeanne23 The problem may be because of onedrive. You could try moving everything to your hard drive or SSD and disable the onedrive connection for The Sims 4 folder. Hope this helps.

Now that you've disabled OneDrive, you can fix whatever issues it caused and then test CC. Start with a clean folder: Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and start a New Game. Reset your Options how you like them. Now try copying your most recent save to the *new* Saves folder and see if it works without the CC (but don't save!). If it does, copy the CC over to the new folder and test that. With some luck, you'll have cleared up the issue and won't have to do a 50-50.

And I remembered another thing to check (one I ran into myself last night!). Depending on how you moved your content between computers, you might have ended up with some script files having a ".zip" extension added to the end and messing things up for you. If you uploaded folders online then downloaded them, check for files ending ".ts4script.zip" and rename them to remove the ".zip" part.

What error message are you getting when you start now? Does it still show OneDrive? The path where you put mods and CC should be Documents > Electronic Arts > The Sims 4 > Mods, and Documents shouldn't be in OneDrive anymore.

@desireeanne23 I don't see any evidence that anything is linked to Origin in the pic in your 1st post. Are you getting a different pop up saying that? Origin and the EA App do not connect to the game user folder asfaik, only the game files. I've never heard of that before. What the popup you posted says though is the files may be corrupted which can happen when moving files between storage devices be they hard drives, USBs, SSDs, or the cloud. Rare, but it does happen. Since the game is seeing new things you downloaded on the PC and not seeing the CC moved over from the Mac, then it could have gotten corrupted. So, I suggest you try copying it over a bit at the time and test what you copied on the PC to see if it works. If it does, that might be your problem.Hope this helps.

Moved my game from MAC to PC- CC will not work

13 Replies

CGrant56
Hero+
2 years ago
@desireeanne23
The problem may be because of onedrive. You could try moving everything to your hard drive or SSD and disable the onedrive connection for The Sims 4 folder.
Hope this helps.
desireeanne23
2 years ago
@CGrant56 Hey, I did that this morning because it kept linking to my one drive because I saw on this forum someone said that. I realized my game was doing the same. So I disabled the one drive, tried again and nothing :/
luthienrising
Hero+
2 years ago
Now that you've disabled OneDrive, you can fix whatever issues it caused and then test CC. Start with a clean folder: Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and start a New Game. Reset your Options how you like them.

Now try copying your most recent save to the *new* Saves folder and see if it works without the CC (but don't save!). If it does, copy the CC over to the new folder and test that. With some luck, you'll have cleared up the issue and won't have to do a 50-50.
luthienrising
Hero+
2 years ago
And I remembered another thing to check (one I ran into myself last night!). Depending on how you moved your content between computers, you might have ended up with some script files having a ".zip" extension added to the end and messing things up for you. If you uploaded folders online then downloaded them, check for files ending ".ts4script.zip" and rename them to remove the ".zip" part.
desireeanne23
2 years ago
@luthienrising Hi, i tried what you said and still nothing. I also looked and i have know cc that says the ending zip :/ Im really just not sure why my cc is saying its all linked to Origin. I feel like that's where the issue is..
luthienrising
Hero+
2 years ago
What error message are you getting when you start now? Does it still show OneDrive? The path where you put mods and CC should be Documents > Electronic Arts > The Sims 4 > Mods, and Documents shouldn't be in OneDrive anymore.
CGrant56
Hero+
2 years ago
@desireeanne23
I don't see any evidence that anything is linked to Origin in the pic in your 1st post. Are you getting a different pop up saying that? Origin and the EA App do not connect to the game user folder asfaik, only the game files. I've never heard of that before.
What the popup you posted says though is the files may be corrupted which can happen when moving files between storage devices be they hard drives, USBs, SSDs, or the cloud. Rare, but it does happen. Since the game is seeing new things you downloaded on the PC and not seeing the CC moved over from the Mac, then it could have gotten corrupted. So, I suggest you try copying it over a bit at the time and test what you copied on the PC to see if it works. If it does, that might be your problem.
Hope this helps.
desireeanne23
2 years ago
Thank you so much for your help @CGrant56 can i ask you another question. I disconnected the drive and i had it save to my local disk but, its still saving on my desktop but, also trying to link to the one cloud. Does that mean i didnt actually disconnect the one drive and i should try creating another admin profile and see if it works on another profile?
CGrant56
Hero+
2 years ago
@desireeanne23
Honestly, I don't know. I haven't ever used onedrive and have no experience with it. I would think that if the files are still showing a onedrive link, that they are still linked to it but I'm not sure.
But I do know a helper that can probably answer your questions on it and will ask them to post here.
Hope this helps.
luthienrising
Hero+
2 years ago
It looks like Documents is still in OneDrive there. I've only done this disconnection once myself, and I recall it being complicated. It could easily be that you didn't get the full process done. See if the instructions here are helpful: https://answers.ea.com/t5/Technical-Issues-PC/How-do-I-remove-onedrive-without-losing-all-my-files/m-p/12322291/highlight/true#M244204

(That said, that one file may *also* be corrupted separately)

EDITED to add another useful link: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/td-p/12475370