Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? Patch 1.108.335What expansions, game packs, and stuff packs do you have installed? Most of them, the issue is parenthoodSteps: How can we find the bug ourselves? have parent hood. be a kid and try to look at the simology panel What happens when the bug occurs? All ui stops working and screen will sometimes turn blackWhat do you expect to see? THE GAME TO WORK NORMALYHave you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? No see attached image Edit By Crinrict: Added Tag to Title, Adjusted Title, Added Base Game Version Number

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.108.318.1020 DX9What expansions, game packs, and stuff packs do you have installed? MostSteps: How can we find the bug ourselves? Open the simology panel with any simWhat happens when the bug occurs? There is no scroll bar, character values are the only thing present, but the icons are blocked out, there are positive and negative increase arrows at the same time, and the bar is flipping back and forth between fully positive and fully negative. once the simology panel is opened, no other panels can be opened, you can not enter build mode, and you can not save to exit, you have to end task through Task ManagerWhat do you expect to see? sim's traits, likes/dislikes, turn-ons/offs, character values as normal, personality types, and for the rest of the game to work once this panel has been accessed Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. The pre-Lovestruck expansion update caused this glitch Staff claimed this is fixed. It is NOT FIXED. I've spent HOURS trying to fix this as the other thread said to. It's not working. I have spent SO MUCH money on this game to have to be ENTIRELY UNPLAYABLE. Please fix ASAP, this is unacceptable.

Same here, I still have the problem that the patch was supposed to fix. My game does not respond as soon as I try to enter the simology panel of a todler or a teenager. I tried removing my mods, reparing the game, but nothing works.. 😞

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.108.335.1020What expansions, game packs, and stuff packs do you have installed? all except Bust the Dust kitSteps: How can we find the bug ourselves? open simology panel when playing as a teenWhat happens when the bug occurs? There is no scroll bar, character values are the only thing present, but the icons are blocked out, there are positive and negative increase arrows at the same time, and the bar is flipping back and forth between fully positive and fully negative. once the simology panel is opened, no other panels can be opened, you can not enter build mode, and you can not save to exit, you have to end task through Task ManagerWhat do you expect to see? sim's traits, likes/dislikes, turn-ons/offs, character values as normal, personality typesHave you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. The pre-Lovestruck expansion update caused this glitchEven after the second patch to fix this glitch, it still happens. I'm very annoyed and disappointed in the roll-out of this patch and its subsequent attempted fixes. I was very excited about the new expansion pack, but that excitement is gone now, considering I can't even play the game.I've been trying to get ahold of the Sims team through @TheSimsDirect on Twitter/X but have had no luck. I mostly just want to know that they are still working on a fix for this and that this is a priority. It has been 5 days. Absolutely ridiculous

Since the last update/ lovestruck releasing , i have had various issues with the game which have all been fixed so far, however this is new: whenever I click the child Simology tab my whole game GUI stops working apart from the help centre, I have found no way to fix this and it makes the game unplayable. I am unable to save or access the options menu at all.

me too ugh that emergency patch did nothing.

[PH] Game crashing/visual issues on character values UI menu (Patch 1.108.335)

82 Replies

Vasilisa___Dear
11 months ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Русский язык
How often does the bug occur? Every time (100%)
What is your current game version number? 1.1083491020 DX11
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? When a child or teenager has the responsibility or manners indicator, conflict resolution was at max. Then the interface and the symbology panel breaks down
What happens when the bug occurs? The child sim reached the pinnacle of responsibility and my interface crashed and I couldn't quit the game. Only through task manager
What do you expect to see? broken symbology panel inerface, the response does not react to anything
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
‌
When I get a notification that a child can get the "responsibility" trait I have the interface crashes and the response and also the "esc" button stops working, this problem came back to me after the last update
crinrict
Hero+
11 months ago
@alvaa02 You don't know how to share your save ?

There's detailed instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/7368675#M181741
crinrict
Hero+
11 months ago
@Vasilisa___Dear Could you please remove all your mods/cc and test if it happens without them ?
alvaa02
11 months ago
I sent a link to you in DM, hopefully I did it right
crinrict
Hero+
11 months ago
@alvaa02 I tested your save game. Had to cheat to the character values back up but I didn't see any issues.

Do you have a save where it's broken with maxed out skills ?
crinrict
Hero+
11 months ago
@alvaa02 I'm going to merge this with the main thread now as I'm unable to duplicate the issue on your save game.

If you added back any mods/cc, please remove again and see if it goes away.
beatrizpfarias
11 months ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.349.1020 DX9
What expansions, game packs, and stuff packs do you have installed? all of them
Steps: How can we find the bug ourselves? go into a household, open the simology tab and wait a few minutes.
What happens when the bug occurs? either the simology tab will break and mix everything up, or the preferences part of it will dissappear. the game then freezes in a way the while the camera can still move, i can't click on anything, can't save, etc.
What do you expect to see? the simology tab working and the game itself working as intended
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the latest patch as of 15th of august, 2024
‌
the game becomes unplayable when this happens
crinrict
Hero+
10 months ago
@beatrizpfarias I merged your post with the current main thread. Do you have this on all Sims or only those with max out character values ?

Did you delete the locatlhumbcache file after removing your mods/cc ? Does it work on a new save ?
beatrizpfarias
10 months ago
@crinrict it does happen on every household and i did delete the localthumbcache, i don't really know what to do anymore.
crinrict
Hero+
10 months ago
@beatrizpfarias When you start a new save or testing purposes, do you have the same issue ?

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[PH] Game crashing/visual issues on character values UI menu (Patch 1.108.335)

82 Replies

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