hi, ive tried that and its still not working.ive repaired the game as well. i do notice that i can only move things up and down if it allows it (i can still click the body parts and it makes the closed fists, it just wont let me move it where i want), its so strange lol. this may be some other issue.
@goldiebalks Just to be thorough, please test in a clean user folder. Move the entire existing Sims 4 folder out of Documents\Electronic Arts and onto your desktop, letting the game spawn a new one the next time it loads.
If that doesn't help, please disable any other overlays you normally use (Steam, Discord, etc.), or close the programs and check the Task Manager to make sure they're not running in the background. Disable the Origin in-game overlay as well; the setting is under Application Settings > Origin in-game.
none of these worked either. is there anything else i can do?
@goldiebalks Even though you've already repaired, please try clearing Origin's cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
and repairing Sims 4 again.
If that doesn't help, try playing in a clean boot:
https://www.windowscentral.com/how-clean-boot-windows-10
If that doesn't help either, please create a new admin Windows account and try playing in that. Make it a local account, as in, don't sign into Microsoft, and don't sync with any other services you normally use. You'll be able to sign into Origin and won't need to redownload anything, but your saves and other user content won't be available. That's fine and actually a good thing, and it can be addressed later. But for now, just start a new save and test.
im playing on mac, so i didn't clean boot it, but i did try another admin account. but it didn't work. i think this may be a software issue that might need to be fixed with a new update.
@goldiebalks Do you have a Macbook Pro with a notch in the screen? If so, you might have this issue:
There's a workaround in the thread.
You could always try drinking a potion in the rewards section to change body shape, to make your sim lean or large whichever you prefer.
i know it’s been 2 years, but did you ever get this fixed? i’m having the same issue now
@WeirdAlex116 The cause two years ago could be very different from the cause now. Have you tested with no mods or CC? Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving.
