Forum Discussion

7 Replies

  • Lynnsinger209's avatar
    Lynnsinger209
    New Traveler
    3 years ago

    The website won’t allow me to send you a private message, it says I’ve reached the limit for number of private messages that I can send, but I never sent a private message on this website ever in my life. So would it be better to attach it in this thread?

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    @Lynnsinger209 Seems you got it to work as I got your PM.

    EDIT: The good news that I have no issues loading your save game so it shouldn't be corrupt. .. now to figure out why it doesn't load for you.

    Have you tried a factory reset yet ?

    Renaming your user folder, the game will create a new one, test if a new save works there (all your content will be removed), then copy over your save from the renamed folder to the new game folder to see if it works that way ?

    Detailed instructions here: https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199#Resetting

  • Lynnsinger209's avatar
    Lynnsinger209
    New Traveler
    3 years ago

     Is there a shorter process for this cause this takes way too long (I’m doing it now) and I’ve already said I’ve done the 50/50 method, this literally is just a longer version of that. Like would it just be better to delete the game cause my mod conflict scanned all my mods and can’t even find the issue with which mod is conflicting 

  • Lynnsinger209's avatar
    Lynnsinger209
    New Traveler
    3 years ago

    Oh… I’m still doing the 50-50 method, and now it’s saying I don’t on any of my packs, when I literally do…? At this point my game is completely broken 

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @Lynnsinger209 The short version is to test without mods at all which is just to rename the folder.

    You can worry about finding the culprit once you verified it works without anything.

    1. Rename the folder
    2. Start the game
    3. Check a new save

    When that works, just put your save game back and see if that works.

    As for the other issue, are you using steam ? Origin or EA desktop ?
  • Lynnsinger209's avatar
    Lynnsinger209
    New Traveler
    3 years ago

    I was informed origin doesn’t work for sims anymore I just took the whole thing out. Thanks for your help but I’ll reinstall when another update happens