Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago

Re: Lots and inventories disappearing/deleting after 10/31/23 update

@natalier98

I've moved your post to the Game issues and Mods forum as I don't believe it is a Mac specific issue although you could check your iCloud settings https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/m-p/10242133#M45493

Hopefully someone here will be able to help you, it may be a Mod issue or a known bug but I have no clue.

4 Replies

  • natalier98's avatar
    natalier98
    Rising Vanguard
    2 years ago
    @Bluebellflora Thank you! Hopefully someone knows what to do. I tried restoring from a slightly older save and had the same issues. Now I'm seeing random artifacts like the debug llama icon appearing on the map view. I've never had such a huge issue like this that prevents me from playing and I really hope there's a solution!
  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    Hi @natalier98. Let's see if a folder refresh solves some of these issues.

    First, like Bluebellflora suggested, make sure you don't have iCloud or OneDrive or anything similar syncing your Electronic Arts or The Sims 4 folder.

    Then let's back everything up and make a new folder:

    • Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop.
    • Launch Sims 4 and start a New Game. Redo your Options how you like them.
    • Start a "New" game to see if in this state, things are as you expect them.

    If you still have the problem, it's time for a Game Repair.


    If you don't still have the problem, it's time to check out your save again to see if the fresh folder has fixed it:

    • Exit the game, copy just your most recent save file into the new Saves folder
    • Start the game and use "Load" to open that save file. Check the issue with lots

    Let us know how this goes! If it goes well for lots but not for inventories, you might want to go just a save or two back in restoring versions to see if you get inventories back.

  • natalier98's avatar
    natalier98
    Rising Vanguard
    2 years ago

    Thank you so much for the help! I read the linked article about this issue on Mac and I think the issue I was having had to do with not enough storage on my internal hard drive. Once I cleared out my storage I reloaded the save and everything was back to normal. I also updated UI cheats and my UI is back to normal.

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