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Bayhorse1723's avatar
2 years ago
Solved

Re: Saved game not loading and just bouncing back to world page

I tried to repair my game on the EA app but The Sims 4 does not have the repair feature so I did the Steam equivalent as my game was installed on Steam. I loaded a new save and pressed play. It went ...
  • puzzlezaddict's avatar
    2 years ago

    @Bayhorse1723  I've split your post into its own thread because the other thread was somewhat old.

    As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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