Forum Discussion
lexnastics
2 years agoRising Traveler
Just tried to follow this but sims 4 doesn't show up as an option? Put a picture below. As you can see it's located on my desktop however it's not shown as such in the excemptions area.
crinrict
2 years agoHero+
@lexnastics You need to pick the path where your game is installed.
The default path is: C:\Program Files\EA Games\The Sims 4\Game\Bin
You're currently looking at your desktop-
- lexnastics2 years agoRising Traveler
Okay tried that and it's still getting stuck on this screen.
- crinrict2 years agoHero+
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
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