Forum Discussion

kingklownie's avatar
2 years ago

Sims 4 keeps crashing on my MAC Air

Sims 4 keeps crashing and I don't know how to fix it. Sometimes I can't even open the game and other times when I do open the game I can only play it for 1 minute before it crashes again without warning. At first, I thought the problem had to do with my EA file being synced up to my iCloud drive and me running out of storage on it. So I removed it from the drive and placed it in the local Documents folder but the game is still crashing. I have checked my mods by using Better Exceptions and Curseforge but there is nothing wrong apart from BE saying there is an issue with my sims timeline but it is not caused by any mods (This happened 2 weeks ago but I haven't had this exception since). I also have an exception file from the mod but it states that the mod has nothing to do with the exception in the text file.

Heres the Last Crash exception:

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>ee779b803e24b020659c2e35</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2024-01-08 17:35:14</createtime><buildsignature>Local.Unknown.Unknown.1.103.315.1220-1.300.000.175.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x4ed068</categoryid><stack> 0x4ed068 0x4b754 0x4b49c 0x4f9ae4 0x5067b0 0x4ad870 0x4aec0c 0x4ae318 0x217574 0x222ecc 0x2222e8 0x21e764 0x21df3c 0x92028 0x107d48 0x107080 0xa1ee8 0x9f1a8 0xa2d0c 0x106ae4 0x108070 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 1053.18<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0x1020b807<br />LoadingScreenActiveFlag: 0<br />Origin Version: 10,5,124,53512<br />Modded: True<br />SystemInfo: Mac OS X Version 14.2.1 (Build 23C71) GPU: Apple M2 macOS Metal driver 0.0.0.0<br />Architecture: arm64<br />(baseaddr) 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x297674000,'Simulation.dylib' 0x296010000,'libpython370.dylib' 0x296010000,'libpython370.dylib' 0x296010000,'libpython370.dylib' 0x296010000,'libpython370.dylib' 0x296010000,'libpython370.dylib' 0x296010000,'libpython370.dylib'(/baseaddr)</contextdata></report>

3 Replies

  • @kingklownie

    Your game is modded, moved to the Game and Mod Issues forum.

    Move the entire Sims 4 folder to the desktop then launch the game so it is like new with none of your current user data. Start a new save and attempt to play. Does it work?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @kingklownie

    Then you need to figure out what is causing the issue in your old Sims 4 folder. Start by moving your CC/Mods into the newly created Mods folder in small batches, testing to see if the game loads after each batch. Do the same with your saves. When the game stops loading after adding a batch of files you know the problem is in that batch.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,844 PostsLatest Activity: 5 minutes ago