Forum Discussion

EllieDoesSims's avatar
3 years ago

Sims 4 white screen

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.96.397.1020
What expansions, game packs, and stuff packs do you have installed? Dogs and cats, cottage living, eco lifestyle, island living, city living, parenthood, tiny living
Steps: How can we find the bug ourselves? Click the windows button and go on google chrome, click back on the sims to a white screen
What happens when the bug occurs? My game screen goes completely white to the point i have to restart my computer, then all of my progress is gone
What do you expect to see? When i go back on the sims the paused game
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

idrk what to write here lol

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