Sims of Color turning chalk white after patch updates... nah fam

Question

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.104.58.1030What expansions, game packs, and stuff packs do you have installed? My first pet stuff pack, romantic garden stuff pack, base gameSteps: How can we find the bug ourselves? Make a household with sims that are non-white and see what happens to their skin color after a patch. This includes any children made and future generations. Aliens, BIPOC sims, any shade other than white this happens every single time. What happens when the bug occurs? Whenever there is a patch update thats pretty big ( expansion pack release, stuff pack release), any sims in househoulds of mixed race ethnicity revert to a chalk ( Vampire Vlad ) white color. I have a green alien sim and a human ( dark skinned brown) in a household and both the alien and their children turned chalk white instead of green. Its giving very much racist. This happens every time there is a huge update. Please fix this. This game already has had issues with inclusivity and including shades that are colors other than white. I believe something like this has happened before.What do you expect to see? I expect my sims to keep their skin color, especially if they are anything other than white or very light. The sims should be a diverse community of all types of sims, not just chalky vampire white sims.Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. Updated to the newest patch released on 01/18/2024.‌n/a

ea_cade · Answer

Hi @TwilightPhantom2,I've never seen or heard of this happening before, could you provide us with any screenshots of this issue occurring? I would also recommend making sure your graphics drivers are up to date, if they are already up to date please attach a DxDiag to your post to assist us.

twilightphantom2 · Answer

I made a new save file and changed my sims back to their original skintones. Thankfully the old file still showed the glitch with the incorrect skintones. Notice how everyone has the same chalky white skintone instead of their original skintones. This issue has impacted many of my sim households and is very inconvenient. All of my graphics drivers are up to date and my computer is new. There is no way to mistake a POC sim from one that's not. I've attached the DxDiag to this as well and removed any identifying information.&nbsp;

ea_cade · Answer

Hi @TwilightPhantom2,Thanks for that info. In your original post you mentioned that you removed your mods and custom content, if those Sims were wearing custom content it's possible that weird things might happen to their appearance when patching. I also noticed that you appear to have content from Vampires, do you own that pack as well but left it off the DLC list above?

twilightphantom2 · Answer

Oh yes, sorry I was trying to post while in a rush. I have the vampire pack as well. Thanks for taking a look. I'll check to see if any of the sims in my households that were affected have an CC.

ea_cade · Answer

Hi @TwilightPhantom2,Gotcha, I'm going to move this out of the Bug forum until we can verify the issue isn't caused by any errant mods or CC. Please keep the thread updated as you can.

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Sims of Color turning chalk white after patch updates... nah fam

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