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Oreo73's avatar
Oreo73
New Novice
4 months ago

Build mode problems

Every time I go into build mode, I start building a wall and then the walls stop stowing up. I can’t purchase anything. I can’t even save my game. I can’t go back to live mode. I get a loading circle that just goes round and round. It’s been over a week now.

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hello,

    Which platform are you playing on, and are you seeing any error codes or error messages? 

  • Oreo73's avatar
    Oreo73
    New Novice
    4 months ago

    PS4 and no error codes. Stuff just stops working. Like when I place stairs, I can’t move or expand them. I can no longer place walls or go to live mode. Everything just stops working. I can’t even save.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Thanks, let's try the following to clear this up:

    Turn off Your system completely, let it sit for a few minutes and power it back on.

    Check that your game is fully updated:

    • Go to the PlayStation home screen. 
    • Highlight the game you're playing and press the Options button on your controller.
    • Select "Check For Update" and install any updates that are available.
    • Restart the Console completely.

    Make sure your console system software is up to date. 

    • Select Settings at the top of the PlayStation home screen.
    • Choose "System Software Update" and allow any system updates to install.
    • Reboot your PlayStation.

     

    Uninstall and Reinstall the game:

    • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
    • Select a game or application.
    • Set check marks beside the data you wish to delete or Select All.
    • Select Delete > then OK to confirm your decision.

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