Forum Discussion
EA_Solaire
Community Manager
19 days agoHey there Crynalles
Let's give these steps a try first, let me know if you're still seeing this error or you can't access your DLC:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
AR_Team10
6 days agoNewcomer
Still doesn’t work.
- EA_Solaire6 days ago
Community Manager
AR_Team10 In that case please reach out to PlayStation support directly so they can look into this a bit further with you and see what's causing this error.
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