Thanks for checking! It sounds like you need to set up game-sharing again, you can do that by following these steps: https://support.xbox.com/en-GB/help/hardware-network/console/my-home-xbox
Community ManagerHeya Jessssssssssssso
Were you previously game-sharing these packs, or were they purchased on the current Xbox account you're logging in with?
Uhm. It's possible that they were game-shared. My partner used to buy me packs for birthday's and Christmas and whatnot.
Community ManagerPlease check the transaction history on your Xbox account to verify how you were accessing these packs.
Hi
I just checked and it appears the ones I can view now are the ones that I have purchased from my account since December last year.
So that means all the others must have been purchased via my partners account on this Xbox?
Why have the only just disappeared now? How do I get them back?
Community ManagerThanks for checking! It sounds like you need to set up game-sharing again, you can do that by following these steps: https://support.xbox.com/en-GB/help/hardware-network/console/my-home-xbox
