I've installed the new update but now none of my DLC is showing on game. On the main menu it says I own the dlc I've bought and I've used it all before but since the update when I go into the game I can't see any of it at all; no traits, no outfits, no worlds.
I've tired closing it and reopening it but that doesn't fix it. I can't even load previous saved games that are in worlds from expansion packs.
This is on Ps4.
@purpleemz8 A help thread for common download and DLC issues is here: [Read First]FAQ - Sims 4 Console DLC Issues
Hi new here Anyway I'm kind of in the same boat here. I've installed AND the system says the expansions and stuff packs are installed but the game isn't recognising it at all. I'm at my wits end and I've just downloaded them all from scratch too after uninstalling :/
Edit by PoptartJuniper: Fixed formatting
@StormWarCaller A help thread for common download and DLC issues is here: [Read First]FAQ - Sims 4 Console DLC Issues
I looked there but none if it helps in the slightest.
@StormWarCaller If none of the DLC page help worked at all, you should consult this guide of console troubleshooting is here [Read First] Sims 4 Console Troubleshooting Guide
You can try rebuilding your database since you've already reinstalled the game. The database rebuild is covered in the above link.
If that doesn't work, you should probably contact sony. https://www.playstation.com/en-us/support/ because your issue is beyond what help I can offer.
Okay, I ll try those. Thank you. 🙂
Community Manager
@StormWarCaller wrote:
Okay, I ll try those. Thank you. 🙂
@StormWarCaller
Hello! Did it work out?
Sadly no ☹️
Community Manager@StormWarCaller
Was PlayStation Support able to verify you own the purchased DLC?
Silly questions and I'm sure you've already done it, but have you tried checking the "add ons" for The Sims 4 when you're visiting your games library on the PlayStation? DLC is not automatically installed in a lot of cases and has to be triggered under add ons.
Community Manager
