Forum Discussion

rmiv29's avatar
4 years ago

Gym Equipment, Spa, Book Case not clickable

while playing the game, certain objects and options will not highlight, or sometimes they highlight but will not allow you to select them. Also, many households and other public places won't highlight or allow me to click on them. I can’t interact with the outside and have my Sim jog. Not sure what to do. 

6 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hi @rmiv29,

    I'm catching up with threads on this board and wanted to check in with you on this. How did you get on since? Were you able to select those items since?

    - EA_Lanna
  • rmiv29's avatar
    rmiv29
    4 years ago

    Nothing works still. Did a bunch of restarts, saved and re-saved the file, deleted game and re-downloaded. 

    i did start a new game and noticed that some things (like the mail box) were clickable. 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hi @rmiv29,

    Ah ok, thanks for sharing that. You're set-up with a new game save then and can select items without issue?

    - EA_Lanna
  • rmiv29's avatar
    rmiv29
    4 years ago
    @EA_Lanna No I just did it to test it. My old save game file is the one I want to use and it still doesn’t work.
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hi @rmiv29,

    Odd. Can you share what platform you're playing The Sims 4 from and what steps you've done so far?

    - EA_Lanna
  • rmiv29's avatar
    rmiv29
    4 years ago
    @EA_Lanna
    PS4 with the latest update.
    Sims 4 has the latest update as well. Item was bought from the PS4 Store and not being played from a disc.

    - Item is usually left on standby mode but I've power cycled the console and reset multiple times.
    - Deleted the game and re-downloaded
    - Created multiple saves of the game and rebooted each file
    - Create a new game file (items worked for this file)
    - Moved the game from the external HDD to the system

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