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Katy101997's avatar
Katy101997
6 years ago

I have Sims on console but Origin says I don't

Hi! I'm really not sure if I'm being stupid or not but basically I play the Sims on my Xbox one because that's what I prefer and when I buy new expansion packs I always wait for sales because they're...
playstation
xbox
EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Sul Sul, @Katy101997.

I hate to be the bearer of bad news, but the packs on Origin are only for the PC/Mac version of The Sims 4 and won't apply to your console version. That is why it didn't recognize that you owned The Sims 4, because it is only looking for the PC/Mac version.

I hope that helps!

Arrenai 🐱

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