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AdoraSkywalker's avatar
AdoraSkywalker
Newcomer
3 months ago

Missing Pack

I recently redownloaded Sims 4 on my PlayStation. And I have all the packs but one is missing. The cats and dogs, I tried looking for it in my purchases but it’s not there. It only shows up as a bundle. Which is annoying because I already bought the pack and now I have to pay for it again?! Is there a way to get it back without buying it again?

expansion packs
playstation
stuff packs

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi AdoraSkywalker​ 

    Do you own a digital version of this pack, or did you have the disk version? 

    If you own the digital version, try the following:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

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