Forum Discussion

SheisNene's avatar
SheisNene
Rising Novice
5 months ago

My sims 4 game is having EA connectivity issues.

I have done everything EA help had to offer and PlayStation Help has to offer. I have a cable into my PlayStation 5 that is connected to my WiFi. Every time I press the button “link EA”  in my game, ...
crashing
playstation
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
5 months ago

SheisNene 

Are you still being prompted to link your EA account?

As for the DLC pop-ups, that's being tracked in the open report here.

Crashing is another issue we're looking into, please post in the thread here for this issue. 

SheisNene's avatar
SheisNene
Rising Novice
5 months ago

EA_Solaire 
Hi, yes it’s still prompting me to link my account. I unlinked it and relinked it like 2 or 3 weeks ago. It’s the same account and it’s not linking through the game. When ever I press it, it will say you’re linked the game needs to restart, and I click yes then it will show an error code while restarting my game. I tried again and again. I’ve done everything you could think of..

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,705 PostsLatest Activity: 2 hours ago