My sims 4 won't start

Question

So my sims 4 on my xbox one console won't allow me to enter the game since the update. No matter what I do the game won't register when I press the A button to start. I have tried literally everything.Things I have already tried multiple times would include:Resetting the game, resetting the console, resetting the controller, hard resetting the console, troubleshooting the Xbox one (no errors appeared and said all was fine with the Xbox multiple times)&nbsp;Therefore this is definitely a bug with the game, I spent years playing this game and I love it. So it absolutely breaks my heart when I can't even get the game to open to play the event. Since I am on an Xbox one console I can't use the same troubleshooting as a PC player. Please look at this issue and see if you can find a solution for it as it has rendered my game completely unplayable.

thechatrock · Answer

Me too! The Grim Reaper event is aptly named .&nbsp; And they want us to&nbsp;buy more?

moonpiepiggamer · Answer

Hey! Are you still having this issue now / if you’re not how long did it take for the bug to get patched? As of the new update (4th Dec 24) I’ve had trouble getting past the ‘press X to start’ screen, however I play on my PlayStation 4 not an Xbox. My controller is working perfectly fine, and the X button works great for other games, I’ve restarted the application and console multiple times so I’m not sure how I’m meant to sort this out! Any help is appreciated!&nbsp;