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RockAngel102's avatar
RockAngel102
Seasoned Novice
9 months ago
Solved

My sims 4 won't start

So my sims 4 on my xbox one console won't allow me to enter the game since the update. No matter what I do the game won't register when I press the A button to start. I have tried literally everything.

Things I have already tried multiple times would include:

Resetting the game, resetting the console, resetting the controller, hard resetting the console, troubleshooting the Xbox one (no errors appeared and said all was fine with the Xbox multiple times) 

Therefore this is definitely a bug with the game, I spent years playing this game and I love it. So it absolutely breaks my heart when I can't even get the game to open to play the event. Since I am on an Xbox one console I can't use the same troubleshooting as a PC player. Please look at this issue and see if you can find a solution for it as it has rendered my game completely unplayable.

  • RockAngel102's avatar
    RockAngel102
    7 months ago

    Hey!  The only solution I've found is that you may have to uninstall and reinstall everything about 5 times and reboot the console after each reinstall for the game to right itself. My own game console ended up being on the verge of death after some other bugs were brought up. However, if you have the time and an insane amount of patience, reinstalling it should eventually help to fix the 'press x to start' not working issue. This is a bug that was never properly patched and happens to randomly pop up after recent updates. 

    May the odds be ever in your favour, good luck

3 Replies

  • Me too! The Grim Reaper event is aptly named .  And they want us to

     buy more?

  • Hey! Are you still having this issue now / if you’re not how long did it take for the bug to get patched? As of the new update (4th Dec 24) I’ve had trouble getting past the ‘press X to start’ screen, however I play on my PlayStation 4 not an Xbox. My controller is working perfectly fine, and the X button works great for other games, I’ve restarted the application and console multiple times so I’m not sure how I’m meant to sort this out! Any help is appreciated! 

  • RockAngel102's avatar
    RockAngel102
    Seasoned Novice
    7 months ago

    Hey!  The only solution I've found is that you may have to uninstall and reinstall everything about 5 times and reboot the console after each reinstall for the game to right itself. My own game console ended up being on the verge of death after some other bugs were brought up. However, if you have the time and an insane amount of patience, reinstalling it should eventually help to fix the 'press x to start' not working issue. This is a bug that was never properly patched and happens to randomly pop up after recent updates. 

    May the odds be ever in your favour, good luck

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