Please Fix Constant Crashing On PS5

Hello @Bunzz-1999,

Could you let me know which game version you're currently playing with, and if you're seeing any specific error codes with this crashing please? You can check your error code history Settings-> System-> System Software-> Error History. 

I'm up to 15 crashes. Today. And this has become my normal. I can't even load in to play. I haven't been able to play even once since the update that added hearing aids and other items.

I have the latest version of the game. the game is dully updated. my ps5 is fully updated. 

the error I seem to be getting the most is CE-108255-1

@LathyrusLoon 

Are you currently on version 1.70?

Please run through every step listed out in the article here, let me know if you're seeing any improvement with the crashing then. 

@EA_Solaire Yes, I have 1.70.

I have tried the link's instructions before and it did not fix or improve anything. I should also point out sims 4 is the only game I have that I have problems with. 

I did manage to get on today. For the first time since the 1.70 update, literally over a month ago. It took me almost 2 hours with 32 failed attempts to load (I kept track on a note pad).

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.71
What expansions, game packs, and stuff packs do you have installed? All but Growing Together and a couple kits.
Steps: How can we find the bug ourselves? Have a save. Have a fully updated ps5 and fully updated Sims 4. Attempt to load Sims 4. IF that manages to load, attempt to load a household. Any household.
What happens when the bug occurs? Game crashes.
What do you expect to see? To load game and be able to play.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Bad crashing was noticeable before, I think it really got bad around Werewolves. However. It became Exponentially worse directly after patch 1.70 Before I could at least load the game up. Now a good amount of time the game crashes before I can even try to load a save.

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Yesterday I got on after 58 attempts. Which took hours.

The day before was much better, it "only" took 32 tries and over an hour. 

I've given up trying today after 13. I just don't have the patience for it.

And I'm furious because I Want to play with the infants. I Want to buy the new expac. But there is no reason to buy it if I can't even play what I already have.

It's crashing for me evertime I try to travel off lot or exit build mode. On PS5.

@LathyrusLoon 

Do you have fairly large or old save files that you've been playing on for quite awhile? 

@chauncy913 

Are you getting a numbered error code when this happens, and is this only happening on this particular save file? 

The error code i got was CE-108255-1. I've been playing in this save since High School Years came out.

44. Today and I NEVER got on.