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pepy125's avatar
pepy125
Seasoned Newcomer
8 days ago

Problem activating pack

Hi i just got the a expantion pack for sims on ps4, but when i try to activate it says that this pack isnt availeble

pls help

 

2 Replies

  • Hi, are you looking at the pack you brought on the PlayStation store by any chance?? If you are, on PS4 when you check a game or dlc from the PS store it will say the pack/game isn't available as you've already brought it, stops you from buying it again by mistake. If you didn't start downloading it as soon as you brought it (continue shopping or download) you'll find it in your library by selecting sims 4 or by going to the sims game icon on your home screen and going down to the info panel underneath and a choosing addons/dlc, from there it'll take you to all your addons and you'll be able to find the pack to download it 🙂

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi there pepy125​ 

    Which pack specifically are you having issues with, and what's the exact error you see when you try to activate it? 

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