Forum Discussion

Rae_Regenbogen's avatar
6 years ago

PS4: headset disconnected, no microphone you can use popups

Hi! Does anyone else often get a popup that says headset disconnected followed by one that says no microphone that you can use on their PS4 while playing Sims 4? I don’t use a headset or microphone, and this doesn’t happen during any other game. I don’t know if it’s a bug or something weird with my PS4

7 Replies

  • Rae_Regenbogen's avatar
    Rae_Regenbogen
    6 years ago

    I don’t see any parties, and I’m not, nor have I ever been, in one before. Do you know if there’s a way to turn this feature off to see if that’s the issue? It’s weird because this only happens with Sims 4. I don’t have this issue with any of my other games.

  • Rae_Regenbogen's avatar
    Rae_Regenbogen
    6 years ago

    Hey! I checked and don’t see anything under chat parties, so maybe it’s trying to join me to one and doesn’t show it?

    I only have one controller, but when you mention it, I only notice this when it is connected to the console. I haven’t noticed this happening when the controller isn’t connected. Maybe this is a technical issue as opposed to a bug? If so, would you mind moving it to the technical issues board?

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    6 years ago

    @Rae_RegenbogenThis post is in the correct forums, so no need to move it. The only thing I could find on this is when users had a controller connected to their playstation they would get this microphone connect/disconnect popup frequently. and it was a bad cable. Try replacing the cable you are using on the controller and see if the issue persists.

  • Rae_Regenbogen's avatar
    Rae_Regenbogen
    6 years ago

    I just had to purchase new joycons for my switch, so I’ll grab a new PS4 cable in a week or so. I’ll let you know. Thank you for the tip!