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Anonymous's avatar
Anonymous
8 years ago

Re: Sims 4 PS4 Keeps crashing.

I have the exact same thing. I was wary of buying it anyway for PS as I didn't think the controls would be any good. My partner got it me as a surprise. I will be getting him to take it back. I can't play the game at all. As soon as you get from manage worlds in to the household you want to play it crashes. I have updated the software and the PS. Every time I load a game it crashes. I try it again and again and again it happens every time. I restart the PS, clean the disc and leave the PS for a few hours and it still happens. I just don't think its made to be played on game consoles. Will have to go back to PC version.

if so many people have commented on this why does EA not have a solution?? 

3 Replies

  • leves5's avatar
    leves5
    8 years ago
    They are terrible at fixing bugs and their customer service is awful. All the previous versions of the Sims had similar issues. All they care about is money; they don’t care if they make a working game or not. That’s the impression I get after years of the same old bugs and problems. My advice? Play Bethesda games instead. At least they take pride in their games.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Mine crashes every few minutes. Oh I've tried everything even the lets not play this game anymore or I'll damage my console. Paid for all DLC content via digital download and all I get is a headache. The fixes given are all but funny let's give them technical blabber to try as a scapegoat. It's not PC I can't run to Best Buy for a new video card or upgrade memory. I can play games like fallout 4 , monster hunter world all the competitor games that pump out rendering and such just fine. The newest update gave me false hope I jumped on like yes finally....5 minutes in...crash,crash,crash

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    8 years ago

    @kcerinrose400 @NCUDYNA @JasmineBarbie @Ra2381 @x_Secret_Hope_x @popptt18 @Lecrone@leves5 @Drogoon04

    For anyone encountering crashing

    1) Please make sure your PS4 firmware is up-to-date.

    2) If your firmware is up-to-date and you're still experiencing crashing, please hit the "Report Problem" button when it crashes and include as much information as you can about what you were doing in-game.

    3) You can also post here if you like, with information about what you were doing in game prior to the crash.

    Unfortunately, the error code that a crash provides is generic and doesn't give us much information.

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