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Re: Sims Delivery pop-ups

@a67e0f916580bcb7 hi there. Are you by any chance using Quick Resume? Because it produces a false SDX (Sim's Delivery) message or New Content message for me.

So every time I start my Game I go to Groups in my Xbox settings and remove Sims 4 from the Quick Resume group. Then I load my game fully instead. I don't get the message when I do that. Groups can be found by clicking the first option on the menu at the top of the Xbox home screen.

4 Replies

  • jtemplar's avatar
    jtemplar
    Rising Adventurer
    8 months ago
    @simsplayer818 This happens mid game for me, multiple times throughout the day randomly with it set to only check on start up
  • @jtemplar That sounds incredibly annoying, have you tried changing the Check for Sims Deliveries to Never and toggle off Automatically Download, to see if that makes a difference? Any SDX content is included in game updates so on the rare occasion we get an SDX then you wouldn't miss out, you'd get it when the game updated. Unless you knew about it and could change the setting again to get a specific Sims Delivery or use the Check for new Content button.

    Can I ask do you also get a message that you've lost your connection to Xbox live at the same time?
  • jtemplar's avatar
    jtemplar
    Rising Adventurer
    8 months ago

    @simsplayer818 Yeah, it will randomly say lost connection, this seems to trigger the only on start up messages, the hourly checks just do it hourly, its weird as the XBOX seems to be connected fine

  • @jtemplar I've found some Xbox live troubleshooting steps here

    * Check your cables: Make sure all network cables are plugged in correctly and don't have any kinks, exposed wires, or stripped plastic shielding. You can also try replacing any cables that are damaged. 

    * Power cycle your console and network hardware: Unplug the power cable from your router, modem, or gateway for five minutes. Then, restart your console and plug the power back in. 

    * Check your wireless signal strength: A signal strength below 20% can cause connection problems. 

    * Update your router's firmware: Check with your router manufacturer to see if there's a firmware update you can install. 

    * Remove and then add your internet source again to your console.

    * Check for Xbox live outages.

    It doesn't explain why it produces the SDX message though. But I hope it helps.

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