Sims4 addons missing ps5
Before I pre-ordered Growing Together addon
(maybe a month or two ago) I purchased 4 or 5 addons so I'd own every addon in the game. Today I logged into my account and it's telling me I don't own the new addons or their not installed. However, when I go to my library & addons it's telling me to repurchase them.
A few days ago I transferred all my progress from ps4 to ps5. Immediately when I entered my sims home items where removed from the home and the wardrobe. How do I fix this? On both ps4 and ps5. I shouldn't have to repurchase these packs.
I also streamed my sims wearing the clothing & I may even have decor from the missing packs as proof of once owning them.
Hello @ItsBossDiva,
If your packs aren't showing in your purchase history on your PlayStation account, you'll want to get in contact with PlayStation support so they can review your account details with you a bit further and see what's happened with your content.