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x0GamerChic0x's avatar
x0GamerChic0x
4 years ago

XBox Error 0x8b050033 when Updating

So apparently when I try to avoid the installation and base game download issue it has when it asks if I want to do a 9GB update, it can’t find the update after. I have uninstalled, reinstalled about 4 times. I’ve been at this for about 2 hours and nothing is working and the packs take too long to download to even uninstall and reinstalling those. I’ve already cleared my local saves, I’ve restarted my Xbox, my Xbox and my game updates are all up to date and they have been, I’ve done everything the forums have said but I still keep getting this same error:

“Update needed

You need this update, but we can’t get it right now. Try again in a while. (0x8b050033)”

When I look up this error code, it asks to check Xbox status. Currently the only issues Xbox is having are Halo 5 issues. Please help!

Edit by PoptartJuniper: Adjusted title to reflect issue for search purposes.

playstation
xbox

10 Replies

  • x0GamerChic0x's avatar
    x0GamerChic0x
    4 years ago

    An update:

    I ended up calling Xbox support. So far we’ve done everything there is to “fix” the missing update issue with no results. The guy I talked to said it could be Xbox marketplace issues and to do what it says and try later. Well it’s hours later and still nothing. I’ve put in an EA support ticket as well so hopefully we can get some answers!

  • Rachelharris31's avatar
    Rachelharris31
    Seasoned Ace
    4 years ago

    @x0GamerChic0x Try this this worked for me power cycle your xbox

    1. Make sure the Xbox One console is powered on.
    2. Press the Xbox button on the console for 15 seconds until the console is powered off.
    3. Once powered off, disconnect all the cables connected to the console.
    4. After a few minutes, reconnect all the cables.
    5. Press the Xbox button again on the console to power on the console.
    6. Try updating your Xbox One console and check for any improvements.
  • 5wedkqwfh6k4's avatar
    5wedkqwfh6k4
    4 years ago

    Did you end up getting somewhere with this error code? I got the game for my son for Christmas. It doesn't launch - just goes to the Sims 4 screen then crashes, then I get the 'update required' error code. Have done hard reset, uninstalled/reinstalled multiple times.

  • 5wedkqwfh6k4's avatar
    5wedkqwfh6k4
    4 years ago

    Thank you. It's been 5 days so I thought anything would have been resolved, but will hang tight and hopefully can fix it soon (I have power cycled and that took me a bit further to the EA screen but then crashed).

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    4 years ago
    @5wedkqwfh6k4 You can always try uninstalling the game and reinstalling to see if maybe something was corrupted in the game files. A reinstall will fix corruption. Check also your console updates, they should be automatic on XBox but maybe something is hanging or didn't update properly.
  • xsroy826wcma's avatar
    xsroy826wcma
    4 years ago

    nope, I found the fix though.

    Uninstall game, find game on the Microsoft store and download via the store page with the disc still in.

    this WILL fix it

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