Forum Discussion

41jwsiuoe9g7's avatar
41jwsiuoe9g7
Seasoned Newcomer
1 month ago

xbox not letting me use packs i have

i haven’t used my xbox in a year and decided to get back into the sims but when i went to play the game all of my packs were gone?? but it says i still have them installed?? how do i get them back if i can? will i need to repurchase them?

 

6 Replies

  • i wonder if it’s a current issue having the same problem looming for help 🙃 one pack just says download to use and i have it installed and ive tried everything!

  • Bubs510's avatar
    Bubs510
    Seasoned Newcomer
    1 month ago

    my game does the same. as of now there are 3 packs i don’t have access to. the game crashed once, and wouldn’t load me into my homes. i had to create a different world just to be able to load into the game. and even then, 3 packs are uninstalled, and i can’t get them back. i refuse to pay for them again. 

  • 41jwsiuoe9g7's avatar
    41jwsiuoe9g7
    Seasoned Newcomer
    1 month ago

    i already did reinstall the game when i got back into playing it, also im scared if i uninstall and install it again ill lose my sim family 

  • XxLavishbby's avatar
    XxLavishbby
    Seasoned Novice
    1 month ago

    If ur game sharing make the persons account who ur game sharing from ur home xbox & it should work. If not, try reinstalling the game, not sure why that’s happening but ur not the first to say this.

  • 41jwsiuoe9g7's avatar
    41jwsiuoe9g7
    Seasoned Newcomer
    1 month ago

    logging into the same Xbox account i had originally purchased these packs on

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi 41jwsiuoe9g7​ 

    Are you game-sharing, or are you logging into the same Xbox account you had originally purchased these packs on?