Forum Discussion

Seasoned Newcomer

6 days ago

XBOX Packs missing

On the Xbox, on the storage for the Xbox I have all my packs and expansions installed. I open the game and they are not there. Asking me to pay for the packs I already have.

I’ve double checked that it’s the same account, am I going to need to uninstall them and reinstall them? I don’t want lose anything in my current saves

2 Replies

EA_Solaire
Community Manager
6 days ago
Hey there LeaveNowPlz

First try these steps to be sure all your content is properly installed:

Highlight The Sims on the dashboard

Press the Menu button on the controller

Select "Manage Games and Add-ons"

You should see an option here to "Install" your DLC
LeaveNowPlz
Seasoned Newcomer
5 days ago
I have 9 add-ons currrently installed and none are showing on the sims storage packs. I only have the free 2 packs and the get to work tha comes with ea play.

I have spent a lot of money getting these packs and now I can’t use them