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So this problem started feb 2022, when it crashed every few other days but always opened up after reopening it. I had been playing the game since 2019 and never had any problems. But then suddenly one day It crashed and never opened up again. I emailed back and forth with EA and their solutions worked; and then the crash thread came up again making me never be able to open the game again. I deleted origin, deleted and reinstalled sims4, deleted Cache, removed my mods and many other things; I even factory reset my computer with nothing on it completely clear and empty only to be hit with the Crash Thread 26; Bug type 306 again. I put off playing sims4 for months because i was so frustrated with it not opening and i had also just bought a new pack.
This is my last asking for help, for there is nothing else i can do but quit sims4.
I will provide the crash thread in hopes that anybody has a solution:
Time Awake Since Boot: 31000 seconds
Time Since Wake: 7082 seconds
System Integrity Protection: enabled
Crashed Thread: 26
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000014f1b8e68
Exception Codes: 0x0000000000000001, 0x000000014f1b8e68
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [3540]
VM Region Info: 0x14f1b8e68 is not in any region. Bytes after previous region: 749161 Bytes before following region: 1773976
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
VM_ALLOCATE 14ef98000-14f102000 [ 1448K] rw-/rwx SM=PRV
---> GAP OF 0x268000 BYTES
VM_ALLOCATE 14f36a000-14f49e000 [ 1232K] rw-/rwx SM=PRV
Thread 0:: IGO::DllMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff800f052be __semwait_signal + 10
1 libsystem_c.dylib 0x7ff800e19863 nanosleep + 196
2 libsystem_c.dylib 0x7ff800e19799 usleep + 53
3 The Sims 4 0x1067b8991 0x1058e0000 + 15567249
4 The Sims 4 0x10690b9da 0x1058e0000 + 16955866
5 The Sims 4 0x1069388d5 0x1058e0000 + 17139925
6 The Sims 4 0x10674de62 0x1058e0000 + 15130210
7 The Sims 4 0x1058e31b5 0x1058e0000 + 12725
8 The Sims 4 0x1058e1f62 0x1058e0000 + 8034
9 The Sims 4 0x1058e1f41 0x1058e0000 + 8001
10 Foundation 0x7ff801ea9f51 __NSFireTimer + 67
11 CoreFoundation 0x7ff80101ef59 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
12 CoreFoundation 0x7ff80101ea48 __CFRunLoopDoTimer + 923
13 CoreFoundation 0x7ff80101e5b8 __CFRunLoopDoTimers + 307
14 CoreFoundation 0x7ff801004cf6 __CFRunLoopRun + 2010
15 CoreFoundation 0x7ff801003e5c CFRunLoopRunSpecific + 562
16 HIToolbox 0x7ff809cab5e6 RunCurrentEventLoopInMode + 292
17 HIToolbox 0x7ff809cab34a ReceiveNextEventCommon + 594
18 HIToolbox 0x7ff809cab0e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
19 AppKit 0x7ff803a431fd _DPSNextEvent + 927
20 AppKit 0x7ff803a418ba -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
21 AppKit 0x7ff803a33f69 -[NSApplication run] + 586
22 AppKit 0x7ff803a07ee7 NSApplicationMain + 817
23 The Sims 4 0x1058e1804 0x1058e0000 + 6148
Thread 1:
0 libsystem_pthread.dylib 0x7ff800f3af48 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x7ff800f3af48 start_wqthread + 0
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x7ff800f0297a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff800f02ce8 mach_msg + 56
2 CoreFoundation 0x7ff80100638d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff801004a18 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff801003e5c CFRunLoopRunSpecific + 562
5 CFNetwork 0x7ff805c30874 0x7ff8059e8000 + 2394228
6 Foundation 0x7ff801e609c4 __NSThread__start__ + 1009
7 libsystem_pthread.dylib 0x7ff800f3f4e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff800f3af6b thread_start + 15
Thread 4:
0 libsystem_pthread.dylib 0x7ff800f3af48 start_wqthread + 0
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x7ff800f0ad5a __select + 10
1 CoreFoundation 0x7ff80102d639 __CFSocketManager + 641
2 libsystem_pthread.dylib 0x7ff800f3f4e1 _pthread_start + 125
3 libsystem_pthread.dylib 0x7ff800f3af6b thread_start + 15
Thread 6:
0 libsystem_pthread.dylib 0x7ff800f3af48 start_wqthread + 0
Thread 7:
0 libsystem_kernel.dylib 0x7ff800f053ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff800f3fa6f _pthread_cond_wait + 1249
2 The Sims 4 0x105ad80eb 0x1058e0000 + 2064619
3 The Sims 4 0x105f8fc33 0x1058e0000 + 7011379
4 The Sims 4 0x105ad72de 0x1058e0000 + 2061022
5 libsystem_pthread.dylib 0x7ff800f3f4e1 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff800f3af6b thread_start + 15
Thread 8:
0 libsystem_kernel.dylib 0x7ff800f05f0e __recvfrom + 10
1 The Sims 4 0x105f3671a 0x1058e0000 + 6645530
2 The Sims 4 0x105ad72de 0x1058e0000 + 2061022
3 libsystem_pthread.dylib 0x7ff800f3f4e1 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff800f3af6b thread_start + 15
Model: MacBookPro14,1, BootROM 451.120.7.0.0, 2 processors, Dual-Core Intel Core i5, 2.3 GHz, 8 GB, SMC 2.43f11
Graphics: Intel Plus Graphics 640, Intel Plus Graphics 640, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039
Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039
Which version of macOS are you running and when did you update to this version?
Did you try a whole new clean Sims 4 folder? No previous saves, no CC, no tray files, nothing from a previous game.
- 4 years ago
Hi!
So yes, my sims4 game has nothing from previous gameplay on it; no saves, no cc no tray files.
I updated to MacOS Monterey 12.4 yesterday.
I also tried opening the game again and i now got a different crash thread: 22.
- Bluebellflora4 years agoHero+@Luvevul
There are issues with the game and Monterey - https://answers.ea.com/t5/Technical-Issues-Mac/macOS-Monterey-and-new-Sims-4-update-crashing-problems/td-p/10942620
A lastCrash report is far more helpful, if you have one in the Sims 4 folder from when it last happened that would be really helpful. Just remove the xml from the first line then copy/paste it here.- 3 years ago
i was on holiday, but here is what you asked for.
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>cf0160b617cf285c62aa1291</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-06-15 17:11:06</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1230-1.200.000.564.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x1189</categoryid><stack> 0x1189 0xe1c9f9 0xf98ecf 0x1f72de 0x64e1 0x1f6b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 24.56<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xdd4141d5<br />LoadingScreenActiveFlag: 1<br />Origin Version: 10,5,113,50894<br />Modded: False<br />SystemInfo: Mac OS X Version 10.16 (Build 21E258) GPU: Intel Iris Plus Graphics 640 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x7ff8060ed000,'libsystem_platform.dylib' 0x10456e000,'The Sims 4' 0x10456e000,'The Sims 4' 0x10456e000,'The Sims 4' 0x7ff8060d5000,'libsystem_pthread.dylib' 0x7ff8060d5000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>
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