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jealth16's avatar
jealth16
4 years ago

❗️macOS Monterey and new Sims 4 update - crashing problems

I have just updated my Mac OS system to Monterey. Today I went to play the Sims 4 and was also prompted to update the game. Since doing this I have tried to play 4 times and each time the game has fr...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago
@Luvevul

Which version of macOS are you running and when did you update to this version?

Did you try a whole new clean Sims 4 folder? No previous saves, no CC, no tray files, nothing from a previous game.
Luvevul's avatar
Luvevul
4 years ago

Hi! 

So yes, my sims4 game has nothing from previous gameplay on it; no saves, no cc no tray files.

I updated to MacOS Monterey 12.4 yesterday.

I also tried opening the game again and i now got a different crash thread: 22.

    • Luvevul's avatar
      Luvevul
      3 years ago

      i was on holiday, but here is what you asked for.

      <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>cf0160b617cf285c62aa1291</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-06-15 17:11:06</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1230-1.200.000.564.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x1189</categoryid><stack> 0x1189 0xe1c9f9 0xf98ecf 0x1f72de 0x64e1 0x1f6b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 24.56<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xdd4141d5<br />LoadingScreenActiveFlag: 1<br />Origin Version: 10,5,113,50894<br />Modded: False<br />SystemInfo: Mac OS X Version 10.16 (Build 21E258) GPU: Intel Iris Plus Graphics 640 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x7ff8060ed000,'libsystem_platform.dylib' 0x10456e000,'The Sims 4' 0x10456e000,'The Sims 4' 0x10456e000,'The Sims 4' 0x7ff8060d5000,'libsystem_pthread.dylib' 0x7ff8060d5000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

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