Can't open Sims 4 as Video Error but previously worked. Mac High Sierra
Previously played game fine but now on opening displays a Video Card error. Mac High Sierra 10.13.6
Forum Discussion
Hmm, weird because your card is definitely in the GraphicsCards.sgr file
card 0x944A "Radeon HD 4800 Series" $cardLevelHigh $resolutionHighWhich game version are you running? Open the GameVersion.txt file in your Sims 4 folder to check.
@Bluebellflora ���1.54.120.1220
- @IIsFelton
Thanks. Could you open the Config.log file which is in your Sims 4 Legacy Edition folder in Documents > Electronic Arts and c/p the 10 or so lines under the === Graphics device info === section- @Bluebellflora === Graphics device info ===
Number: 0
Name (driver): ATI Radeon HD 4850
Name (database): Radeon HD 4800 Series [Found: 1, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 944a, Board: 000000b5, Chipset: 0000
Driver: ATI Radeon HD 4850 OpenGL Engine, Version: 0.10.4.14
Driver version: 14
Monitor: 00000000
Texture memory: 494MB
Vertex program: 3.30
Pixel program: 3.30
Hardware TnL: 0
Opt. features: +sab +a8l8 -rgba16f +r32f -bc4 -bc5 -rawz -intz- @IIsFelton
Really strange. This bit:
Name (database): Radeon HD 4800 Series [Found: 1, Supported: 1]
confirms that the game recognises your card. Could you try a game repair?
